Customer reviews from sony.com
Sony - LinkBuds S Truly Wireless Noise Canceling Earbud Headphones (Earth - Blue
Average customer rating
3.8
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
53
4 Stars
8
3 Stars
9
2 Stars
3
1 Star
18
75%of customers recommend this product.
(
59 out of
79)
Customer Reviews for Sony - LinkBuds S Truly Wireless Noise Canceling Earbud Headphones (Earth - Blue
Customer Rating
5
Sound that gives you goosebumps!
on November 4, 2022
Posted by: stepho878
Gender:Female
[This review was collected as part of a promotion.] These earbuds give the type of sounds that brings you goosebumps. I many times find myself feeling fully emersed in a concert. The sound is crisp, clear, and powerful. I love that the buds come with four sets of tips and the software is able to detect your perfect fit. They are so comfortable and do not slip on me in the way that other brands have tended to do. While I do appreciate that speaking will pause the music, I quickly had to turn this off because I’m a sing along type of gal. I love that Ambient Sound is an option because this day in age, I am always wanting to be aware of my surroundings in public. Ambient sound lets outside noise filter in. Both earbuds are fully customizable with controls. The user is able to choose which ear and how many taps accomplish many things like skipping songs or pausing the music. They are great for cell phone calls. They are great for podcasts. I simply love them and have recommended them to so much of my family and friends.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 5, 2022
Hi stepho878, We are glad to hear that you love your new Sony LinkBuds S and thank you for sharing your wonderful experience. Our LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for your purchase. Enjoy! Vincent
Written by a customer while visiting sony.com
Customer Rating
5
Amazing sound
on November 7, 2022
Posted by: Melp
Gender:Female
[This review was collected as part of a promotion.] I love these wireless earbuds! They make life so much easier! No cord is ever getting in the way again. The sound is perfect! They have some really cool features and noise blocking control is one of my favorites!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 8, 2022
Hi Melp,
Awesome! We are happy to know that you love your new LinkBuds S and you are satisfied with its exceptional sound quality, ease of use, industry leading noise canceling function, and amazing features. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you for the perfect star review and for choosing Sony!
- Romeo
Awesome! We are happy to know that you love your new LinkBuds S and you are satisfied with its exceptional sound quality, ease of use, industry leading noise canceling function, and amazing features. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you for the perfect star review and for choosing Sony!
- Romeo
Written by a customer while visiting sony.com
Posted by: Jpbefx
Gender:Male
Verified Purchase:Yes
I have a pair of Samsung Buds, Apple wireless ear bud knockoff, and these Sony Link Buds S. The sound quality with the Sony out performs the others in every category. The caveat that moves me to my Samsung Buds overall is the very short battery capacity of my Link Buds S. Right ear goes first. The result of a low battery for my pair seen to be a chopping sound in the right earbud. The effect is harmful to my inner ear, so I remove them at the first sign. First time it happened, I ignored it. This resulted in several short bursts that felt like my ear getting boxed, followed by a feedback squelch that left me disoriented for a second. If it weren't for that, they would have received 5 stars from me.
Response from sony.comBy Sony North America Customer Support, April 30, 2023
Hi Jpbefx, Thank you for choosing Sony! While we are glad to hear that you are happy with the overall performance of your headphones, we are sorry to hear that you encountered issues with the WFLS900N. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please follow our help guide link to troubleshoot and isolate the issue. https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537646.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Written by a customer while visiting sony.com
Posted by: JohnSaiyaN
Gender:Male
Verified Purchase:Yes
Primarily, my difficulties (over many years, 20 yrs or so) have been due to my narrow ear canals. These are the first, in about 2 decades, that I have been more than pleased with.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 7, 2023
Hi JohnSaiyaN,
Awesome! We're truly glad you like the exceptional comfort of these earbuds and that they fit perfectly in your ears. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Plus, you can get 6 hour long battery with noise canceling, IPX4 water resistance, and with Quick Access, you can configure these wireless earbuds to resume Spotify music playback or Endel personalized soundscapes with two or three taps – no need to touch your smartphone.
Thank you for choosing Sony!
-Jess
Awesome! We're truly glad you like the exceptional comfort of these earbuds and that they fit perfectly in your ears. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Plus, you can get 6 hour long battery with noise canceling, IPX4 water resistance, and with Quick Access, you can configure these wireless earbuds to resume Spotify music playback or Endel personalized soundscapes with two or three taps – no need to touch your smartphone.
Thank you for choosing Sony!
-Jess
Written by a customer while visiting sony.com
Posted by: Saum P
Gender:Male
Verified Purchase:Yes
I have no qualms about the sound quality, ANC, and the dual connectivity feature of the LinkBuds S. Lately, however, despite being in the case and closed, the LinkBuds S connect to my devices randomly. This is inconvenient when listening to music via bluetooth on other devices, particularly while driving.
FYI the firmware version I'm currently running is 3.0.5.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, August 16, 2023
Hello Saum P,
While we're glad that your satisfied with the sound quality, ANC and the dual connectivity features of our Sony WFLS900N, we're sorry to hear that you are having issues with the unit keeps connecting to your Bluetooth device even if the unit is in the charging cases. To help you resolve this issue, please try these troubleshooting steps:
First, try to reset the headset. Please follow the link for steps:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
Second, if the first troubleshooting didn't work, try to initializing the headset to restore factory settings. Kindly follow this step:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
For further assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Sony.Com Username:
Model Number:
Issue:
Telephone Number:
Thank you for choosing Sony!
Best regards,
Marco
While we're glad that your satisfied with the sound quality, ANC and the dual connectivity features of our Sony WFLS900N, we're sorry to hear that you are having issues with the unit keeps connecting to your Bluetooth device even if the unit is in the charging cases. To help you resolve this issue, please try these troubleshooting steps:
First, try to reset the headset. Please follow the link for steps:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
Second, if the first troubleshooting didn't work, try to initializing the headset to restore factory settings. Kindly follow this step:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
For further assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Sony.Com Username:
Model Number:
Issue:
Telephone Number:
Thank you for choosing Sony!
Best regards,
Marco
Written by a customer while visiting sony.com
Posted by: Kralex
Gender:Male
Verified Purchase:Yes
Excellent product. They fit in my ears perfect and sound amazing.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, August 18, 2023
Hi Kralex Awesome! We're glad that you like the fit and sound quality. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin
Written by a customer while visiting sony.com
Posted by: Leaf38
Gender:Female
Verified Purchase:Yes
I’ve had these for 6 months now after I lost one of my previous headphones I had had for 4 years. Overall I think they’re a great pair of headphones but they do have a few issues. I’ll start with the pros.
Pros:
Super lightweight and great for tiny ears
Awesome sound quality for such small buds
Great active noise canceling/noise filtering
Charges fast
Lightweight and compact case
Pros:
Super lightweight and great for tiny ears
Awesome sound quality for such small buds
Great active noise canceling/noise filtering
Charges fast
Lightweight and compact case
Cons:
Die relatively quickly, and case holds just enough juice to get through a day
Case is pretty flimsy and slippery
Occasional pairing issues when pairing more than one device
Die relatively quickly, and case holds just enough juice to get through a day
Case is pretty flimsy and slippery
Occasional pairing issues when pairing more than one device
My biggest issue: occasionally there are sound glitches of loud and violent static with no warning and no way to terminate without restarting the earbuds.
Generally I adore these headphones, but the cons are real drawbacks. They are much smaller, lighter, and more comfortable than air pods, and I prefer their functionality. If these issues could be resolved they’d honestly be perfect. I enjoy the customization allowed by the app and the compatibility with various audio apps.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 20, 2023
Hi Leaf38,
Thanks for commenting. While we are happy to know your satisfaction with the very lightweight design, exceptional & customizable sound quality, fast charging feature, and outstanding noise canceling function, we are really sorry if you are experiencing some issues. This is certainly not the news we'd like to hear from you. We truly appreciate your input with the design of the charging case. For the battery life, the usage hours may be different from the time described on the link below depending on the settings for the headset functions & usage conditions.
Available operating time - https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539655.html
The same goes with the speed of energy consumption for the rechargeable battery between the left and right units. This also depends on the settings for the headset functions and usage conditions. To isolate the problem, please refer to this link:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html?search=available
As for the pairing issues, the following article may help solve this problem:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00030345
And for the noise issues, if you haven't tried yet, please follow our suggested troubleshooting steps on this article to isolate unwanted noise from your headphones:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278105
Lastly, as a general recommendation, to get the most out of your LinkBuds S, we recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. It also provides fixes to any performance issues you are encountering. For more information, please visit the link below:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads
Should you need more technical assistance/information, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:
I hope this helps, and thank you so much for choosing Sony.
Best regards,
Romeo
Sony Social Support
Thanks for commenting. While we are happy to know your satisfaction with the very lightweight design, exceptional & customizable sound quality, fast charging feature, and outstanding noise canceling function, we are really sorry if you are experiencing some issues. This is certainly not the news we'd like to hear from you. We truly appreciate your input with the design of the charging case. For the battery life, the usage hours may be different from the time described on the link below depending on the settings for the headset functions & usage conditions.
Available operating time - https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539655.html
The same goes with the speed of energy consumption for the rechargeable battery between the left and right units. This also depends on the settings for the headset functions and usage conditions. To isolate the problem, please refer to this link:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html?search=available
As for the pairing issues, the following article may help solve this problem:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00030345
And for the noise issues, if you haven't tried yet, please follow our suggested troubleshooting steps on this article to isolate unwanted noise from your headphones:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278105
Lastly, as a general recommendation, to get the most out of your LinkBuds S, we recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. It also provides fixes to any performance issues you are encountering. For more information, please visit the link below:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads
Should you need more technical assistance/information, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:
I hope this helps, and thank you so much for choosing Sony.
Best regards,
Romeo
Sony Social Support
Written by a customer while visiting sony.com
Posted by: Junr1974
Gender:Male
Verified Purchase:Yes
I bought this because of how small they are and how much sound I get from these. I work overnights and I am very active and I've had other headphones that fall out of me ears but these don't ! I did read other reviews about these headphones and I always wish headphones had more bass but the bass are fine with these headphones.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 1, 2023
Hi Junr1974, we're glad you are enjoying our product. Our LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for choosing Sony! ~Earl
Written by a customer while visiting sony.com