Customer reviews from jbl.com
JBL - Harman Tune 215BT Wireless Headphones - Black
Average customer rating
3.4
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
15
4 Stars
16
3 Stars
8
2 Stars
5
1 Star
9
90%of customers recommend this product.
(
26 out of
29)
Customer Reviews for JBL - Harman Tune 215BT Wireless Headphones - Black
Customer Rating
4
Great lightweight earbuds with strong battery life
on June 15, 2021
Posted by: Jart
from Ogden, UT, United States
[This review was collected as part of a promotion.] So far I'm really enjoying these earbuds. They are very easy to use and the battery life is impressive. I have used them for about 6 hours and have 70% battery remaining. I also like how lightweight they are and how quickly they pair to my phone. I wish the sound quality was a little better, but it is good for this price point considering the battery life. They are also a little uncomfortable. There is hard plastic on the bud itself and it is uncomfortable against my ear after a while.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Comfortable Earbuds w/ Great Battery Life
on June 16, 2021
Posted by: Logan123
from Valparaiso, IN, United States
[This review was collected as part of a promotion.] After using these for two weeks, through long walks, lounging around, and traveling through airpots, I've enjoyed these earbuds. They fit my ears nicely, and the blocks along the cord comfortably settle just above my collarbone. The button controls are easy to use. The battery life is outstanding.
The sound leaves some to be desired, but they do sound pretty good. I'd say the best match for these is any easy-listening tune, shows/podcasts, and phone calls. The bass is lacking for heavy music listening, and the highs can be a tad tinny. Overall, the sound quality is adequate.
It takes just a few hours to charge, and the battery had lasted me 12+ hours. Per usual, JBL gives you a nice package with the charging cable.
I'd say these are a good product for the value. Don't expect to run in these, but for simple listening needs, they work great.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great Bluetooth headphones the price
on June 21, 2021
Posted by: Baynes
from Cincinnati, OH, United States
[This review was collected as part of a promotion.] These headphones are an excellent buy. I use them for Time to Walk on my Apple Watch. I have some JBL noise canceling headphones I use for work to allow me to focus, but these are nice to have to be able to hear my surroundings while I walk.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound and can move around great in them!
on June 21, 2021
Posted by: Kevin1015
from Cranford, New Jersey, United States
[This review was collected as part of a promotion.] I have been very happy with this product! The sound is great and the microphone works perfectly. I forgot how nice it was to have your headphones connected. Allows you to move around in them and not worry about them falling out. Also, convenient to leave them around your neck or hang over your ear when not in use. Overall, they’re a great product!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
They sound very good... assuming they fit you
on July 2, 2021
Posted by: brian163
from NJ, United States
[This review was collected as part of a promotion.] I really wanted to to try a pair of earbuds. And if they fit you, these sound very good. Unfortunately for me, they don't quite sit in my ears well enough to create the necessary "seal" to get the kind of impressive bass response they appear capable of. So I'm back to the earphone style myself. Other than that during my initial use the battery life was impressive. You can definitely use them for a full 12 hour day per charge. (Spec is 16 hours.) And I had no trouble with pairing of Bluetooth or audio drop outs. (I really wish they fit me better. I think I'm just better off with earphones that have the silicone or foam inserts.)
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Broke easy
on July 21, 2021
Posted by: Scuth
from MN
Broke after 1 month of moderate use. Just won’t turn on.
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, July 22, 2021
Thank you for bringing this to our attention. We'll need to get more information from you so we can check your options. Please contact customer service at. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
4
Good sound
on October 24, 2021
Posted by: chrisd26
from Miami
Good experience of sound and feels comfortable on ears
Written by a customer while visiting jbl.com
Customer Rating
3
I got what I paid for
on January 6, 2022
Posted by: Mq2010
It does the job. The audio quality is fine. However, the style and build of the headphones aren't exactly fitting to my ears. They fall out easily. Also, the build is a little flimsy. But their ok.
By Customer Support, January 7, 2022
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 215BT Headphones did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com