A Geek Squad Agent will remotely find and remove unnecessary software, optimize your web browser, perform any operating system updates and/or upgrades (cost for any OS upgrades not included), install one security software application (cost of software not included), and make sure your operating system is running at peak performance.*
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
Service was convenient, but did not completely solve the problem of why my hard drive memory was almost full with only a few programs. I was also double billed for the service and it was very difficult to contact anyone at Best Buy/Geek Squad to get a refund, which is still pending.
My Best Buy number: 0567380997
What's great about it: convenient
What's not so great: computer still had limited memory issue