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July 8, 2017
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July 8, 2017
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Reconn's Reviews

Canon - PIXMA TS5020 Wireless All-In-One Printer - White

Print off mountains of documents with this wireless Canon PIXMA printer. It operates without the encumbrance of cords and cables, so you can print on the fly from your compatible mobile device or memory card. A five-ink system and borderless printing make this Canon PIXMA printer ideal for photo printing.

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Customer has been confirmed to have purchased the item from Best Buy.
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Customer Rating

Not as good as Pixma 640

on July 8, 2017

Posted by: Reconn

Verified Purchase:Yes

I selected this Canon TS5020 because I had had good experience with my old Pixma 640. I liked the picture of this one because it was white and looked clean... and it is. My old Canon 640 pooped out and I thought I'd try a cordless model. Getting the new one to communicate with my Mac was difficult and not at all intuitive. I sought help online at what I thought was a Canon representative - my mistake. It turned out to be a boiler room operation that finally fixed the problem after 2 1/2 hours on the phone then twisted my arm to purchase a protection program for $400! I paid with a credit card and after the printer/ scanner was working, I called the card company and cancelled the transaction. It was not easy and I ended up shouting at the boiler room accountant who was threatening me.
The printer/ scanner works fine but the 640 had a concealed paper drawer - this is the old fashion style where the paper sticks up in the air in the back. You have to pull out a holder to catch the printed sheets.
The quality of the output is fine but the design - to me - is clumsy.
Next time, I'll shop harder now that I'm more aware.
If forced to answer, would I recommend? I would say not this model.

Mobile Submission: False

No, I would not recommend this to a friend.

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