Share Leah's profile
Leah
Leah's stats
- Review count1
- Helpfulness votes1
- First reviewJanuary 12, 2015
- Last reviewJanuary 12, 2015
- Featured reviews0
- Average rating3
Reviews comments
- Review comment count0
- Helpfulness votes0
- First review commentNone
- Last review commentNone
- Featured review comments0
Questions
- Question count0
- Helpfulness votes0
- First questionNone
- Last questionNone
- Featured questions0
Answers
- Answer count0
- Helpfulness votes0
- First answerNone
- Last answerNone
- Featured answers0
- Best answers0
Leah's Reviews
This XPRESSKIT DBALL2 databus all interface module supports door locking and override capabilities with select vehicles with a VATS, PASSLOCK, push-start or electronic ignition system and features advanced hardware architecture for optimal performance.
Customer Rating
3
Starter works great, customer service lacking
on January 12, 2015
Posted by: Leah
Verified Purchase:Yes
My experience starts first with trying to buy the starter on bestbuy.com.
I didn't realize there was problems with the website that day. I attempted to book, thought I was unsuccessful as I received no confirmation page or email, so I tried to buy it again. Then I found out I had purchased two starters. When I called customer service, they said, too bad, the order is on the way, you will receive two, just take one back. Then when I called Best Buy to schedule the installation, I was on hold so many times that I finally went to the store. There is only one installer working at this store, so my appointment was 5 weeks out! Then when I finally went for the installation the guy is very grumpy, hardly wants to answer any questions, not very friendly to customers. So even though the starter seems to work well, I don't rate this as a very good experience because the customer service was so terrible from beginning to end!
I didn't realize there was problems with the website that day. I attempted to book, thought I was unsuccessful as I received no confirmation page or email, so I tried to buy it again. Then I found out I had purchased two starters. When I called customer service, they said, too bad, the order is on the way, you will receive two, just take one back. Then when I called Best Buy to schedule the installation, I was on hold so many times that I finally went to the store. There is only one installer working at this store, so my appointment was 5 weeks out! Then when I finally went for the installation the guy is very grumpy, hardly wants to answer any questions, not very friendly to customers. So even though the starter seems to work well, I don't rate this as a very good experience because the customer service was so terrible from beginning to end!
My Best Buy number: 3456154259
My Best Buy number: 3456154259
No, I would not recommend this to a friend.
Share this review:
0points
1of 2voted this as helpful.
Leah's Review Comments
Leah has not submitted comments on any reviews.
Leah's Questions
Leah has not submitted any questions.
Leah's Answers
Leah has not submitted any answers.