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momo
 
 
 
momo's stats
 
  • Review count
    2
  • Helpfulness votes
    5
  • First review
    July 16, 2017
  • Last review
    July 16, 2017
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  • Average rating
    1.5
 
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momo's Reviews
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
1 out of 5
1
Frustrated and disappointed
on July 16, 2017
Posted by: momo
Verified Purchase:Yes
paid for complete setup, plus new Kaspersky. email address book not transferred from Yahoo to Outlook. Kaspersky not installed properly--online Geek Squad assured me they had fixed the problem (caused by Geek Squad) but they had not. Local Geek Squad had me pack up computer and bring it back for correct completion of work, but still not working correctly. I feel cheated and "taken" by Geek Squad and Best Buy. Now paying an independent IT person to try to straighten these problems.
My Best Buy number: 4324516766
My Best Buy number: 4324516766
Mobile Submission: False
No, I would not recommend this to a friend.
0points
0of 0voted this as helpful.
 
Free up room in your workspace without giving up function with this Lenovo Ideacentre AIO computer. The wide 23-inch monitor features a multitouch panel for effortless switching between tabs and windows, and Intel Core i7 processing offers blistering speed for games or videos. This Ideacentre AIO computer comes with a keyboard and mouse for startup right out of the box.
 
Customer Rating
2 out of 5
2
May be okay if service I paid for was much better
on July 16, 2017
Posted by: momo
Verified Purchase:Yes
I think the computer is okay, but I paid for the Geek Squad to set up the computer, transfer info from my old computer and also save to a backup, paid for Kaspersky, because Geek Squad said the one I had only was for the old computer, and paid them to install it. After finding that Kaspersky doesn't work right, partially because my old program has transferred to my new computer and lacks what I should be getting with the new one and that my address book wasn't transferred to my chosen carrier, I contacted the Geek Squad.They worked online and assured me they had fixed Kaspersky. They had not---still doesn't work right. The Geek Squad at the store had me bring the computer back to them (I'm a 75 year old widow--not easy to do.) They still couldn't get the address book to transfer, although they did get the computer to accept emails on my chosen carrier. However, to send emails from the addresses I have, I have to go through AT&T and do several steps. I will be hiring an independent person to try to help me. I think I have been "taken" by Best Buy and the Geek Squad.
My Best Buy number: 4324516766
My Best Buy number: 4324516766
Mobile Submission: False
No, I would not recommend this to a friend.
+1point
5of 9voted this as helpful.
 
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