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- First reviewJune 19, 2014
- Last reviewJune 19, 2014
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SonoranSunburst's Reviews
Plantronics Voyager Edge Bluetooth Headset: Make crystal-clear calls in any environment with the powerful noise-cancellation features of this Bluetooth headset. Pair it with an HD Voice-enabled smartphone to enjoy full wideband audio support. The convenient and portable charging case will keep you up to speed with all your incoming calls throughout the day.
Customer Rating
4
Great headset, but noise cancelling not perfect
on June 19, 2014
Posted by: SonoranSunburst
from Phoenix, AZ
Verified Purchase:Yes
I make phone calls daily from inside a noisy shopping mall and outside walking in the park, so noise cancelling is a top priority for me. Over the years I have tried many flagship headsets that purported to cancel noise, such as the original Jawbone, Jawbone Prime, Jawbone Icon, Jawbone ERA, Bose BT2, Plantronics 975, and Motorola Finiti to name a few. Each headset had strengths and weaknesses, but none would cancel enough noise. So, whenever a new headset comes out that promises better noise cancelling, I give it a try for the sake of the people I call. The Plantronics Voyager Edge is the latest candidate.
The Edge is a nice piece of hardware and feels well made. The controls are laid out fine and are easy to use, and the battery case is terrific for keeping the headset safe in my briefcase and charged up between calls. It connects to my phone (Samsung Galaxy Note 2) quickly, something not all of the headsets I've tried do. I do not use any of the features afforded by the facial proximity sensors, so I turned them off using a slick utility I downloaded from the Plantronics website.
The sound quality of calls on my side is good, with plenty of volume on tap, which is important when you spend as much time on the phone in noisy places as I do. The sound quality the person on the other end hears can be a mixed bag, depending on the environment. The noise cancelling seems to take a moment to identify a noise that needs to be cancelled, so sometimes the person on the other end hears a piercingly loud noise that the gets muted to acceptable levels. Some noises like the beep of a grocery store scanner have been described to me by the person on the other end as "OMG, that's so LOUD!". Screaming children in the mall play area - LOUD. I should point out that in all of these cases, the person on the other end hears me fine, but there is a LOT of background noise getting amplified too, I am also frequently told that I am very loud, and that when I call they have to turn me down to the lowest volume or I'm blowing them away. I never heard this complaint with my other headsets. The one case that has not been improved upon is performance in windy conditions. Without fail callers on the other end either hear the wind, or tell me I'm cutting out because the headset is trying to cope with the wind noise.
No headset I've tried has delivered on the noise cancelling promises it has made, none are perfect, and each one has had its own problems, and the Voyager Edge is no exception. It's at least as good as any other premium headset I've tried, better at some things, worse at others, and I continue to use it everyday.
I would recommend this headset, just know that you need to take the noise cancelling claims with a grain of salt.
My Best Buy number: 0010022443
My Best Buy number: 0010022443
What's great about it: Great battery life, quick connection, comfortable
What's not so great: Noise cancelling not always effective, outgoing calls loud to person on the other end
I would recommend this to a friend!
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