This sounds like a question for the manufacturer directly. I am not sure you are using it for its intended purpose though. I am pretty sure this is designed to have one input (signal source like your cable modem or router) and then split that out to up to three outputs (end items like a smart tv, bluray, ps4, computer, etc). Perhaps that is what you meant but it didn't sound that way. This item is very much a plug and play kind of devict so my guess is that unless the manufacturer can share some secret settings the answer is probaby no or that you should exchange the item and see if you have same issue with a new one. I have two of these now and fir me they could not work better or be easier to use.