Share BadReturnPolicy's profile
 
Facebook Twitter
 
 
BadReturnPolicy
 
 
 
BadReturnPolicy's stats
 
  • Review count
    1
  • Helpfulness votes
    11
  • First review
    August 20, 2014
  • Last review
    August 20, 2014
  • Featured reviews
    0
  • Average rating
    1
 
Reviews comments
  • Review comment count
    0
  • Helpfulness votes
    0
  • First review comment
    None
  • Last review comment
    None
  • Featured review comments
    0
 
Questions
  • Question count
    0
  • Helpfulness votes
    0
  • First question
    None
  • Last question
    None
  • Featured questions
    0
 
Answers
  • Answer count
    0
  • Helpfulness votes
    0
  • First answer
    None
  • Last answer
    None
  • Featured answers
    0
  • Best answers
    0
 
 
BadReturnPolicy's Reviews
 
Samsung 1.7 cu. ft. SLIM FRY Over-the-Range Convection Microwave: Bake, broil, microwave and roast your food, all with a single, easy-to-use appliance. This convection microwave offers SLIM FRY technology so you can cook crispy food without hot oil for a healthier you. Its ceramic enamel interior means cleaning the microwave has never been simpler. Three Things to Know Before Buying an Over-the-Range MicrowaveLearn how to measure and evaluate your space to find the right over-the-range microwave for your kitchen.Watch the video ›
 
Customer Rating
1 out of 5
1
Great microwave but...
on August 20, 2014
Posted by: BadReturnPolicy
from Long Island, NY
Gender:Male
Age:45-54
Verified Purchase:Yes
While I am very happy with the unit itself, customer service at both Best Buy and Samsung are quite lacking. I was not able to have the microwave installed until 3 weeks after it was purchase and when it was unpacked there was a very noticible dent in the stainless steel door and the porcelain interior was chipped around the hinge. I called Best Buy and they told me that it was past the 14 day return policy and that I should contact Samsung. Samsungs response was that they are not responsible for "cosmetic or concealed damage". WHAT!!! That is totally insane. The only thing that is covered in mechanical issues even though the unit was shipped that was from Malaysia. HOBBIBLE CUSTOMER SERVICE AND QUALITY CONTROL SAMSUNG. WAY TO GO!!!
My Best Buy number: 0571644115
What's great about it: Excellent value and features
What's not so great: Best Buys horrible return policy and Samsung's rediculous warranty
I would recommend this to a friend!
Quality
1 out of 5
1
Features
5 out of 5
5
Performance
5 out of 5
5
+7points
11of 15voted this as helpful.
 
BadReturnPolicy's Review Comments
 
BadReturnPolicy has not submitted comments on any reviews.
 
BadReturnPolicy's Questions
 
BadReturnPolicy has not submitted any questions.
 
BadReturnPolicy's Answers
 
BadReturnPolicy has not submitted any answers.