Samsung 1.7 cu. ft. SLIM FRY Over-the-Range Convection Microwave: Bake, broil, microwave and roast your food, all with a single, easy-to-use appliance. This convection microwave offers SLIM FRY technology so you can cook crispy food without hot oil for a healthier you. Its ceramic enamel interior means cleaning the microwave has never been simpler. Three Things to Know Before Buying an Over-the-Range MicrowaveLearn how to measure and evaluate your space to find the right over-the-range microwave for your kitchen.Watch the video ›
While I am very happy with the unit itself, customer service at both Best Buy and Samsung are quite lacking. I was not able to have the microwave installed until 3 weeks after it was purchase and when it was unpacked there was a very noticible dent in the stainless steel door and the porcelain interior was chipped around the hinge. I called Best Buy and they told me that it was past the 14 day return policy and that I should contact Samsung. Samsungs response was that they are not responsible for "cosmetic or concealed damage". WHAT!!! That is totally insane. The only thing that is covered in mechanical issues even though the unit was shipped that was from Malaysia. HOBBIBLE CUSTOMER SERVICE AND QUALITY CONTROL SAMSUNG. WAY TO GO!!!
My Best Buy number: 0571644115
What's great about it: Excellent value and features
What's not so great: Best Buys horrible return policy and Samsung's rediculous warranty