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KeWa
 
 
 
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    July 9, 2017
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    July 9, 2017
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KeWa's Reviews
 
Relax and enjoy your favorite films, sporting events or shows on the expansive 65-inch screen of this LG 4K HD TV. Active HDR with Dolby Vision creates an immersive experience with clear images. This LG 4K HD TV features a thin OLED design, giving the television a slender silhouette that doesn't take up much space.
 
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Customer Rating
1 out of 5
1
Initially a Great TV. HOWEVER!.....
on July 9, 2017
Posted by: KeWa
Verified Purchase:Yes
Screen went black and turned itself off after owning for two months. Called LG Customer Service (overseas) and they had me perform a manual reset by unplugging and holding power button down for 10 secs (did not fix). Their over the phone diagnosis was a main control board replacement (which gets farmed out to a local A/V subcontractor). That took 1 week (which isn't bad). Unfortunately the problem wasn't the main control board and is now likely a full screen replacement which the initial subcontractor won't do because they claim LG doesn't pay them sufficiently on screen replacements. At that point the process just stopped and I had to be the one to reinitiate the repair order all over again with 2 more calls to LG customer service. I've now been passed off to a second subcontractor and am at 3 weeks and 1 day since the TV failed. The second subcontractor has been extremely vague/slow and is telling me they are in limbo waiting on a response from LG Technical. I spent almost $4K on this thing. Just replace my d**n TV!!! Just pray you don't have any issues if you decide to buy an LG TV because their customer service is a nightmare! One last note. If you do deal with their customer service don't fall for it when they tell you they will call you back the following day with more answers because that's a lie and a ploy they use to get you off the phone.
My Best Buy number: 0754896898
My Best Buy number: 0754896898
Mobile Submission: False
No, I would not recommend this to a friend.
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223of 259voted this as helpful.
 
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KeWa's Answers
 
Relax and enjoy your favorite films, sporting events or shows on the expansive 65-inch screen of this LG 4K HD TV. Active HDR with Dolby Vision creates an immersive experience with clear images. This LG 4K HD TV features a thin OLED design, giving the television a slender silhouette that doesn't take up much space.
 

What is the distance between Bottom of tv and credenza it will be sitting on. I have a 5" tall klipsch center speaker that will sit in front of tv. I don't want the speaker to block the picture.

1.75" from bottom edge of screen on a OLED 65" C7 to top of furniture/entertainment center.
6 years, 9 months ago
by
KeWa