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    July 30, 2016
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SoxFan1987's Reviews
 
Provide a strong Wi-Fi signal in every room and forget about buffering and dead zones with this Luma surround Wi-Fi system. The devices adapt to your home and automatically fine-tune their signal in real time to always offer peak performance and speed. A mobile app lets you set parental controls and pause access to the Internet during family time, and sharing your WiFi with visitors is simple, too-- no more remembering complex passwords, one tap and they’re good to go with Luma’s surround WiFi system.
 
Customer Rating
4 out of 5
4
Great coverage, set-up less trivial than expected
on July 30, 2016
Posted by: SoxFan1987
The packaging is nice, and the units themselves are small (though they can get a bit hot when powered on). The step-by-step instructions within the app during set-up could use some more refinement. However, if you run into any issues, which I did, the customer service/tech support squad are extremely helpful and friendly (after a failed set up, the app offers you a button to call support directly, minimal hold time, knowledgeable and efficient people on the phone). I have the 3 Luma system for an ~1700 square foot single floor home with old plaster walls (bad for wifi coverage). The far corners of the house previously had seriously poor coverage, but following installation of the Luma home system I have much better coverage throughout the home. The only downside one of the routers has to be tethered to your exisiting router/modem by hardline -- this is a little bit of a bummer as all three units can't act as a wireless bridge on your existing wireless router, one has to hardwire in. Regardless, I have better coverage in my home. The app has a lot of functionality that I imagine is helpful in a family scenario (parental controls/shutting wifi off for or limiting use by specific devices) that I just haven't found reason to use yet, but can see the utility. Overall, I'd recommend to someone with poor wireless coverage in their home, but for the pricetag, they'd have to have a serious need for the full functionality of the product.
Also, a previous user noted that this does not function with FiOS modems/routers. This is untrue as I currently have mine set up on a FIOS router.
My Best Buy number: 2993812110
I would recommend this to a friend!
+6points
9of 12voted this as helpful.
 
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