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    October 22, 2013
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    October 22, 2013
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LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
LG 4.1 Cu. Ft. High-Efficiency Top-Loading Washer: Efficiently launder a wide variety of items, from delicate clothing to bedding, using this LG top-loading washer, which features 8 wash programs and 5 temperature settings for flexible operation. Complete your laundry at any time of day, even at night while others are sleeping, thanks to LoDecibel quiet operation. SmartDiagnosis technology allows you to troubleshoot issues using your phone.Measure Twice, Deliver Once Learn how to measure your space and check connections for a new washer and dryer. Watch the video ›How to Prepare for Delivery and InstallationLearn how to get ready for the delivery and installation of your new washing machine. Walk the path, check your hookups, order new parts, and empty your old washing machine.Watch the video ›
 
Customer Rating
1 out of 5
1
Worst washing machine ever!
on October 22, 2013
Posted by: rcorners
from Beaver Dam WI
Gender:Female
Age:45-54
I purchased this machine in Feb. 2013. The day it was installed, the technician plugged it in and the circuit board blew. Had to wait another week for a 2nd machine to be delivered.
Worked "ok" for a couple months, then it all fell apart! Kept getting error codes, so I called both place where I bough it from and LG Support. LG support told me the machine was unbalanced. So we rebalanced it. Husband ran a load and the machine stopped mid-load and went black - no power, nothing and the lid stayed locked with the water in it for 4 days!!
I had the repairman out and he unlocked the lid - I threw out everything in the washer as it stunk horrendously! Waited another week for repairman to get the part and replace the console board. Ran a load and got another error. He came back out & found that the motor had not actually been screwed onto the machine at the factory properly (or at all)!! Waited another week for the part and he replaced the motor as it was shot.
He left, I ran one load and got a different error code. Called him back out, he ordered yet another part, waited another week and he replaced the water intake. So 6 repair calls and 2 months later I complained to LG. They said I had to have the repairman submit a claim to get my money back.
That took another couple of weeks and finally got the call today that they'll replace the machine. Oh no I said - I do not ever want to own another LG washing machine again! They agreed to a store credit - I'll take it
What's not so great: Way too many repairs required
No, I would not recommend this to a friend.
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