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June 15, 2009
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September 9, 2015
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noug's Reviews

Samsung - 1.7 Cu. Ft. SLIM FRY Over-the-Range Convection Microwave - Stainless steel

Samsung 1.7 cu. ft. SLIM FRY Over-the-Range Convection Microwave: Bake, broil, microwave and roast your food, all with a single, easy-to-use appliance. This convection microwave offers SLIM FRY technology so you can cook crispy food without hot oil for a healthier you. Its ceramic enamel interior means cleaning the microwave has never been simpler. Three Things to Know Before Buying an Over-the-Range MicrowaveLearn how to measure and evaluate your space to find the right over-the-range microwave for your kitchen.Watch the video ›

Customer Rating

Wish i did more research. Do not purchase!

on September 9, 2015

Posted by: noug

from Dallas Tx

Bought a brand new house and after 3 years I decided to purchase a new dishwasher as the builder grade was too noisy for open floor plan house. Because my dishwasher and refrigerator were Samsung, i decided to change out the microwave and gas burner/oven as well. Big mistake. Samsung had one OTC convection microwave and it cost $599. I figured it is their top of the line product so i should have nothing to worry about. Big mistake. 10 months in microwave completely died. I talk to the dumbest girl who tried to tell me my microwave was out of warranty while I was staring at the manufacture date sticker that stated October 2014. I had called in August 2015. When the repairmen showed up, his ticket said no receipt required due to manufacture date. So point proven on the stupidity of the original girl i talked to. Poor repairman spent 2 hours taking it a part. He asked me to help him take it down because it is pretty heavy. He nearly took the whole thing a part and asked if he could just take it back to the shop incase he had to order a new part. About a week later he was back. Apparently a wire shorted. Repair said he replaced wire harness. Took about 20 minutes to reinstall and he was gone. I tried the microwave and about 1 minute in, i guess what? I get an error code. E-A1. Do your self a favor. Do not buy. If you don't trust me, just google this model or even Samsung microwaves. Look at Home Depots review on this product. Really wish i did. I went ahead and extended my warranty another 3 years because looks like i should expect to change out the control panel once a year. Moisture weather it is food cooking in the microwave or under neath on the stove will fry your microwave over time. I'm going to tough it out for 3 years and then once the warranty is up looks like i will be in the market for new microwave. What's sad is your old American brands from 25 years ago are still running like champs in a lot of houses. Technology has not change muted so i blame this on poor quality. I agree with all the negative feedback that Samsung needs to recall this microwave! Good luck to those who are in the same boat as me and i feel for all of you who didn't know to extend your warrant.

No, I would not recommend this to a friend.

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