Only at Best Buy Dell Inspiron Convertible 2-in-1 Laptop: Stay connected to social media with this 15-inch Dell Inspiron Starlord laptop. The Intel Core processor keeps the computer responsive, and 1080p touch screen makes it easy to use the laptop once it's converted to a tablet. An infrared camera on this Dell Inspiron Starlord laptop enhances functionality and supports bio security.
Customer Rating
1
Terrible - touch screens failed within 10 days
on December 16, 2016
Posted by: MJB35
I purchased seven of these for my office. The machines had all the specs we wanted, and the $599 sale price was incredible. Out of the box, one of the touch screens was non-responsive. I exchanged it, no problem. Three days later, three more touch screens were no longer working. I had our IT team look at them - they said the units were defective. Spent an hour on the phone with Dell tech support - no solution. Brought them in to Best Buy, they said all were defective. I made the decision to return all 7. While they were checking them, another touch screen stopped working, making FIVE OUT OF EIGHT units on which the touch screen FAILED within 10 days. Best buy was great, at this point I was obviously done with this unit and exchanged for 7 HPs. May have been a problem on the assembly line with this batch, who knows, but that was inexplicable. STAY AWAY FROM THIS MACHINE!