Enjoy a fast connection to the Internet with this modem that is compatible with most DSL providers and features a 10/100 Mbps Ethernet LAN port for easy connectivity. Firewall capability provides a secure connection to keep your data safe.
Customer Rating
3
Issues if you use it with a wireless router
on August 2, 2012
Posted by: Timbucky
from Michigan
See "Many caveats" by evandro if you want to use it as a simple modem connected to a wireless router. Set up first without router. Then change mode:
Change the Device Mode The modem includes a built-in router. If you want to configure the modem as a “pure bridge” in Modem mode, first set up the Internet connection and then change the Device Mode setting to Modem mode. In Modem mode, the device acts as a “pure bridge” or DSL modem. When the device is in Modem mode, features that are not available are grayed out. 1. Select Advanced > Device Mode. The following screen displays: By default, the modem is in Router mode. 2. Select the device mode that you want from the drop-down list. 3. Click Apply so that your changes take effect.
Then reboot with router installed. The only odd thing is that the internet works but the internet light on the modem does no glow. Oh well.
What's great about it: fast and reliable
What's not so great: set up, if you have a wireless router, is not well supported
Enjoy a fast connection to the Internet with this modem that is compatible with most DSL providers and features a 10/100 Mbps Ethernet LAN port for easy connectivity. Firewall capability provides a secure connection to keep your data safe.
Overall3 out of 5
Many caveats
ByEvandrofromAustin, TX
I assumed that this modem was just that, a modem. Alas, it's a modem/router, so unless it replaces such a device, it won't work out of the box, though the start up instructions failed to mention the different possible scenarios.
I actually think that this is the reason why so many reviews here were about a frustrating experience which support was clueless about. So, be warned.
My setup was a plain Speedstream modem, which did last some 8 years, but started to drop the connection from once a week to twice a day, and downstream from it I have a WiFi router.. AT&T stated that the circuit was alright and suggested that the old modem might be the culprit for slowdowns every now and then and dropped connection. I can't say that I totally bought it, but I gave them the benefit of the doubt and started looking for a modem. Having found out that a store near me had one, I decided to give it a try, though $55 is not exactly cheap change.
The start up instructions leaflet has a diagram that reproduces my setup. So I figured that this modem was like the old Speedstream, just a modem. However, it didn't work immediately. Reading further the start up instructions, I noticed the instructions about logging in and set up, so I tried connecting the Netgear modem directly to a computer using the supplied Ethernet cable and tried to log in. To my surprise, that's when I discovered that it's actually a modem/router and it was the device that wanted to authenticate the DSL connection, though no hint was given in the instructions. Digging through its configuration menus, I found one that allowed me to configure the Netgear modem as merely as modem and to turn off all of its router features. Then, after connecting it directly to my WiFi router, which was already configured to authenticate the DSL connection, everything worked as usual.
I noticed another configuration option that might have allowed the Netgear modem to take the PPPoE authentication from another router to go through, but I didn't try it and can't tell whether it would have worked with my set up. And if it would, Netgear should make it the default, because it isn't.
So far, after merely a day using it, it's been fine. I also grew used to getting 75% the nominal DSL speed, but, after replacing the Speedstream modem with this Netggear modem, it's now up to 85%, both up and down links. The slightly better speed from before has been consistent. I'll keep monitoring if it drops the connection, which it hasn't since it was installed.
Netgear could have done a better job explaining what this modem can do and what to do in different setups and improve the experience out of the box.
Timbucky
Michigan
excellent advice
August 2, 2012
Same issues trying to attach modem directly to wireless router. Removed router and linked modem directly to computer and ran the genie. Worked fine. Then, per your advice, I changed it to modem only and then hooked up the router. Works well but, oddly, the internet light on the modem does not glow green. Otherwise seems OK at this point.
Enjoy a fast connection to the Internet with this modem that is compatible with most DSL providers and features a 10/100 Mbps Ethernet LAN port for easy connectivity. Firewall capability provides a secure connection to keep your data safe.
Overall3 out of 5
Issues if you use it with a wireless router
ByTimbuckyfromMichigan
See "Many caveats" by evandro if you want to use it as a simple modem connected to a wireless router. Set up first without router. Then change mode:
Change the Device Mode The modem includes a built-in router. If you want to configure the modem as a “pure bridge” in Modem mode, first set up the Internet connection and then change the Device Mode setting to Modem mode. In Modem mode, the device acts as a “pure bridge” or DSL modem. When the device is in Modem mode, features that are not available are grayed out. 1. Select Advanced > Device Mode. The following screen displays: By default, the modem is in Router mode. 2. Select the device mode that you want from the drop-down list. 3. Click Apply so that your changes take effect.
Then reboot with router installed. The only odd thing is that the internet works but the internet light on the modem does no glow. Oh well.
Timbucky
Michigan
It failed after less than 3 weeks
August 23, 2012
Now it won't communicate with the computer, even if directly connected via ethernet cable. I will take it back today and exchange for another AND get a two year warranty for an extra 10 bucks. I could just buy something off the net but I will give it one more chance.
Enjoy a fast connection to the Internet with this modem that is compatible with most DSL providers and features a 10/100 Mbps Ethernet LAN port for easy connectivity. Firewall capability provides a secure connection to keep your data safe.
Overall3 out of 5
Issues if you use it with a wireless router
ByTimbuckyfromMichigan
See "Many caveats" by evandro if you want to use it as a simple modem connected to a wireless router. Set up first without router. Then change mode:
Change the Device Mode The modem includes a built-in router. If you want to configure the modem as a “pure bridge” in Modem mode, first set up the Internet connection and then change the Device Mode setting to Modem mode. In Modem mode, the device acts as a “pure bridge” or DSL modem. When the device is in Modem mode, features that are not available are grayed out. 1. Select Advanced > Device Mode. The following screen displays: By default, the modem is in Router mode. 2. Select the device mode that you want from the drop-down list. 3. Click Apply so that your changes take effect.
Then reboot with router installed. The only odd thing is that the internet works but the internet light on the modem does no glow. Oh well.
Timbucky
Michigan
I CHANGED MY RATING = ONE STAR
May 31, 2013
Many issues with it cutting out for 1-2 minutes. Extremely annoying. I threw it in the trash and bought an Actiontec GT701D for the same price from Amazon. It works GREAT! NO set up issues, plug-and-play with my wireless router, no outages whatsoever for a month now.