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ReeceW
 
 
 
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    1
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  • First review
    April 23, 2015
  • Last review
    April 23, 2015
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    April 23, 2015
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ReeceW's Reviews
 
Print vibrant images with this HP LaserJet Pro MFP M177fw color multifunction printer that features up to 2400 dpi resolution for clarity and detail. Built-in Wi-Fi enables wireless printing from your Apple® AirPrint- or HP ePrint-enabled device.
 
  • My Best Buy® Elite Plus Member
Customer Rating
2 out of 5
2
Defective out of the box but *possible* to fix
on April 23, 2015
Posted by: ReeceW
from Portland, OR
I saw the negative reviews online for this product and thought "It'll be fine". I was wrong. I had it shipped and the box arrived with NO damage whatsoever. Once I got all the wrapping off I powered it up to hear a popping and clicking war going on inside. My first thought was that something was still stuck inside. Hours later I'm on HP chat and looking at this: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Pro-MFP-M177fw-stuck-on-initializing/m-p/4990762#M190689
I managed to find some magic steps to get it initialized where I could update and fix the issue. The 20141113 firmware update explains this exact issue. I bet it's a nightmare for HP right now with these printers coming out of the box DOA and they don't even know the steps to fix and update it yet (read my chat with HP here: http://pastebin.com/xsq5EBvF ).
I won't buy one of these models again unless I can somehow verify the firmware is 20141113 or later. I hope others have better luck or HP solves this problem with a reliable step-by-step to get it updated.
Mac users are in trouble since the only way to update is a firmwareupdate.exe file with the full featured driver running in windows 7 (that's what worked for me).
My Best Buy number: 0087318067
No, I would not recommend this to a friend.
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+10points
10of 10voted this as helpful.
 
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ReeceW's Answers
 
Print vibrant images with this HP LaserJet Pro MFP M177fw color multifunction printer that features up to 2400 dpi resolution for clarity and detail. Built-in Wi-Fi enables wireless printing from your Apple® AirPrint- or HP ePrint-enabled device.
 

What other items will I need to purchase to get this printer up and running?

It comes with a USB, phone, and power cable. You just need to make sure you don't get a defective one. See this thread: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Pro-MFP-M177fw-stuck-on-initializing/m-p/4990762#M190689
8 years, 11 months ago
by
ReeceW
   Mission, TX
 
Print vibrant images with this HP LaserJet Pro MFP M177fw color multifunction printer that features up to 2400 dpi resolution for clarity and detail. Built-in Wi-Fi enables wireless printing from your Apple® AirPrint- or HP ePrint-enabled device.
 

Does this printer do double sided printing?

Automatically = No
Manually = Yes

HP model numbers can tell you if it can do automatic duplex/dual-sided printing.
In this case M177fw
F= Fax
W=Wireless+Wired
D would have meant duplex or dual-sided printing.
8 years, 11 months ago
by
ReeceW
   Mission, TX