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I bought this microwave from BB two years ago and it stopped turning on because the door switches broke. Luckily it was covered. One year and 9 months later it turns on, timer counts down but nothing happens. Of course it's out of warranty and it will cost upwards of $200 to get it fixed by a technician. CR rated Samsung microwaves as having the highest rate of repairs and they can add this one to that list. Never buying a Samsung microwave again!