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let01's stats
- Review count1
- Helpfulness votes21
- First reviewMarch 27, 2017
- Last reviewMarch 27, 2017
- Featured reviews0
- Average rating1
- Review comment count1
- Helpfulness votes4
- First review commentApril 12, 2017
- Last review commentApril 12, 2017
- Featured review comments0
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let01's Reviews
A streamlined cooking experience. This Samsung range features electromagnetic fields that heat only the cookware and not the cooktop, to make cleanup easy. This induction technology saves energy and increases safety by generating precise heat only where you need it. Plus, you can see exactly where it’s hot with virtual LED flames.
Customer Rating
1
poor quality
on March 27, 2017
Posted by: let01
The main burner shuts down and unable to use. The repair tech said the wiring harness was not installed correctly causing damage and therefore needed to be replaced. in the process repair tech damaged the cooktop. Not happy with this product or Samsung service.
No, I would not recommend this to a friend.
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+15points
21of 27voted this as helpful.
let01's Review Comments
A streamlined cooking experience. This Samsung range features electromagnetic fields that heat only the cookware and not the cooktop, to make cleanup easy. This induction technology saves energy and increases safety by generating precise heat only where you need it. Plus, you can see exactly where it’s hot with virtual LED flames.
Overall1 out of 5
1 out of 5poor quality
By let01
The main burner shuts down and unable to use. The repair tech said the wiring harness was not installed correctly causing damage and therefore needed to be replaced. in the process repair tech damaged the cooktop. Not happy with this product or Samsung service.
let01
follow-up
April 12, 2017
It has been a month and Samsung has been unable to fix the range. The main burner does not work and the damage has not been replaced. Everytime I call Samsung support the technician close the ticket as repaired. This is the worst customer service ever! Please be cautious of buying any Samsung products as their customer service has a horrible track record with this customer.
+4points
4of 4voted this comment as helpful.
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