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Bill
 
 
 
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  • Review count
    1
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    12
  • First review
    March 22, 2017
  • Last review
    March 22, 2017
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Bill's Reviews
 
Stream your favorite TV shows and movies straight to your TV with the Roku Ultra. It has voice search to make finding your next binge easier, and it's compatible with 4K Ultra HD displays for crystal-clear picture quality. The Roku Ultra includes a lost remote finder so you never have to search the couch cushions again.
 
Customer Rating
1 out of 5
1
Bad audio and poor tech support
on March 22, 2017
Posted by: Bill
I bought the Roku ultra a few weeks ago and wish I had never bought it. I have it connected to a high end av surround receiver and it is continually making a loud chirping sound or sometimes a cracking or popping sound that alternates to various speakers. I have tried every different setting combination available on the devices and still have the noise. I called Roku support 2 times and after at least an hour on the phone each time, they took my information and said they would call me back, it has been over 2 weeks and I have not heard back from them. I can hook my Apple TV to the same wire and play with no issues. I only bought the Roku because the Apple TV does not do Amazon video, I am about to the point of cancelling the Amazon and throwing the Roku in the trash. I am concerned that this device will damage my speakers with the popping and cracking. I bought a high end high speed HDMI cable, which made no difference and even tried hooking the HDMI directly to the tv and an optical cable to the receiver and it still had the same issue.
No, I would not recommend this to a friend.
+10points
12of 14voted this as helpful.
 
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