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  • Review count
    1
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  • First review
    April 13, 2017
  • Last review
    April 13, 2017
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cd23's Reviews
 
A large screen is perfect for watching your favorite shows. Especially with a beautiful 4K Ultra High-Definition TV from Westinghouse. At 4x the resolution as HD, the Westinghouse 55" Smart LED 2160p UHDTV content in stunning realistic detail. The 3 HMDI ports allow you to connect and upscale multiple HD devices to near-Ultra HD quality. Plus connect to the Internet and stream movies and listen to music from the integrated applications.
 
Customer Rating
1 out of 5
1
Even the Manual says it freezes
on April 13, 2017
Posted by: cd23
I was very impressed by this tv because the picture quality seemed great and it was such a steal....but I soon realized that it really was too good to be true. On the third day of having this tv, I pressed the power button on the controller to turn it off, but the tv just went black and was obviously still on. I tried other buttons and even tried my Comcast controller, but nothing worked. After reading the manual, I found out that (and I quote), "The tv may freeze up during use. Disconnect the power cord from the power socket for a few minutes. Reconnect the power cord and try to operate again as usual." WAIT....WHAT? If it explicitly says this in the manual, why is this not in the description of the item for customers to clearly see? This freezing continued to happen every time I turned the tv off, which meant I had to unplug and plug it back in every time I used the tv. I had read reviews before I purchased, and thought that the bad reviews were few and far in between, but the freezing is an actual thing! I went back to Best Buy, even though it was a couple days after the 15 days allotted to return or exchange an item, and they allowed me to go ahead and exchange it since it was such a new tv. A+ rating for Best Buy customer service, F rating for Westinghouse quality and the lack of warning by Best Buy online. You get what you pay for.
Mobile Submission: True
No, I would not recommend this to a friend.
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122of 140voted this as helpful.
 
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