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DAvid
 
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    1
  • Helpfulness votes
    7
  • First review
    December 15, 2016
  • Last review
    December 15, 2016
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ASUS - Q304UA 2-in-1 13.3" Touch-Screen Laptop - Intel Core i5 - 6GB Memory - 1TB Hard Drive - Sandblasted aluminum silver with chrome hinge
ASUS - Q304UA 2-in-1 13.3" Touch-Screen Laptop - Intel Core i5 - 6GB Memory - 1TB Hard Drive - Sandblasted aluminum silver with chrome hinge
ASUS Q304UA Convertible 2-in-1 Laptop: Get more done with this versatile Asus convertible notebook. The touchpad and backlit keyboard provide laptop navigation, and the screen flips to tablet mode for brilliant Full HD touch-screen control. This ultraportable Asus convertible notebook supports smart gestures on the touchpad for a familiar experience whether in tablet or notebook mode.
 
Customer Rating
1 out of 5
1
This is about ASUS not Bestbuy
on December 15, 2016
Posted by: DAvid
The ASUS name used to mean something when it came to quality and customer service Now their word means nothing. I bought my laptop 2 weeks later the hard drive is shot. The laptop will only boot to the BIOS. I'm told I need to send it back for a warranty repair. I'm told that they are going to email me an express shipping label and there will be a 3 day turn around. So Im thinking 2 days there 3 day turn around 2 days back for a total of 7 days. What i got is a ground shipping label that takes 8 day from pickup to delivery 3 day turn around and if shipping back to me takes the same amount of time i'm looking at 19 days for turnaround and when i call to speak to a supervisor i either get hung up or put on forever hold.
No, I would not recommend this to a friend.
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