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November 14, 2016
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November 14, 2016
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Sparky1's Reviews

NETGEAR - VDSL/ADSL Broadband DSL Modem - Black

Connect to the internet with this Netgear DSL modem. Compatible with most major DSL networks, this wired modem delivers download speeds of up to 200 Mbps for flawless gaming, and the wired connection lets you link directly to your desktop or laptop. This Netgear DSL modem supports both Macs and PCs, providing flexibility.

Customer Rating

2

Very difficult installation

on November 14, 2016

Posted by: Sparky1

Tried to hook up by myself before calling tech support. It took a couple phone calls to both centurylink and netgear to try to get this working. Spent well over an hour with netgear tech in India to no avail. Tried myself again before taking product back for replacement. Finally after another 1.5 hours of trying I finally got it to work. I think the key was to keep trying the auto setup wizard. When it looked like it was trying to detect the settings it stated it would take 1-6 minutes. Tech support only had me wait 2-3 minutes till we tried something else. I think it took more like 20-30 minutes but it did detect the settings and let the setup finish. Seems to be an ok product but if I knew it would be this much trouble I never would have bought. Lost 4-5 hours out of my day.

No, I would not recommend this to a friend.

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