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Christa
 
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Reviews
  • Review count
    1
  • Helpfulness votes
    97
  • First review
    September 25, 2016
  • Last review
    September 25, 2016
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    1
 
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    10
  • First review comment
    September 25, 2016
  • Last review comment
    September 25, 2016
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Christa's Reviews
 
Sony - Streaming Audio Wi-Fi Built-In Blu-ray Player - Black
Sony - Streaming Audio Wi-Fi Built-In Blu-ray Player - Black
Enjoy fast, high-definition media streaming with this Sony Blu-ray disk player optimized with built-in Wi-Fi for smooth video performance. Use your mobile device to remotely control the player, and view the convenient side-bar app for program information. Brilliant color and high-quality details add to watching enjoyment with this Sony Blu-ray disk player.
 
Customer Rating
1 out of 5
1
Stay away from this one
on September 25, 2016
Posted by: Christa
Sony has replaced this twice for us. We have had it less than a year. We are currently boxing Up the third one to send it back. All units have had the same issue. They won't power off, won't bring up the menu, freeze on the menu, or the software won't update. Normally we've had great luck with Sony products. Save yourself a lot of headaches and don't buy this.
No, I would not recommend this to a friend.
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+77points
97of 117voted this as helpful.
 
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Christa's Review Comments
 
Sony - Streaming Audio Wi-Fi Built-In Blu-ray Player - Black
Sony - Streaming Audio Wi-Fi Built-In Blu-ray Player - Black
Enjoy fast, high-definition media streaming with this Sony Blu-ray disk player optimized with built-in Wi-Fi for smooth video performance. Use your mobile device to remotely control the player, and view the convenient side-bar app for program information. Brilliant color and high-quality details add to watching enjoyment with this Sony Blu-ray disk player.
 
Overall1 out of 51 out of 5
Horrible product, do not buy
By HowLas
Third unit since initial purchase in April. Best Buy would not take this one back and would not refund my money. On the third one I dealt directly with Sony as Best Buy web site instructed. I returned the unit to Sony and received another unit that had the exact same issues as the previous two. Best Buy told me that I had to deal with Sony again! I do not support vendors that do not support their products or customers. I will no longer shop at Best Buy!
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Christa
Agreed
September 25, 2016
We purchased this Black Friday and today boxed up our third unit to send back to Sony. The customer service rep said they have gotten a lot of calls regarding this model. All three we've sent back had the same issue, won't turn off, menu won't come up, freezes on the menu if it does come up, and software won't update. Worst player we've ever owned.
+10points
10of 10voted this comment as helpful.
 
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