Share Ryder's profile
 
Facebook Twitter
 
Back to top
 
 
Ryder
 
Back to top
 
 
 
Ryder's stats
 
Reviews
  • Review count
    1
  • Helpfulness votes
    91
  • First review
    September 16, 2016
  • Last review
    September 16, 2016
  • Featured reviews
    0
  • Average rating
    1
 
Reviews comments
  • Review comment count
    1
  • Helpfulness votes
    4
  • First review comment
    September 16, 2016
  • Last review comment
    September 16, 2016
  • Featured review comments
    0
 
Questions
  • Question count
    0
  • Helpfulness votes
    0
  • First question
    None
  • Last question
    None
  • Featured questions
    0
 
Answers
  • Answer count
    0
  • Helpfulness votes
    0
  • First answer
    None
  • Last answer
    None
  • Featured answers
    0
  • Best answers
    0
 
 
Back to top
 
Ryder's Reviews
 
Guardzilla - HD Wireless Home Security System - Black
Guardzilla - HD Wireless Home Security System - Black
Watch over your home from anywhere with your smartphone and this Guardzilla video monitoring system. Use your device to arm or disarm the alarm, stream live video and receive instant notifications, all without a monthly fee. Add more cameras (not included) to this Guardzilla video monitoring system to provide even better protection for your home.
 
Customer Rating
1 out of 5
1
BEWARE - DO NOT BUY THIS CAMERA!!
on September 16, 2016
Posted by: Ryder
We were looking forward to using this camera as the design looks great. Saw it had mixed reviews but took a chance. BIG Mistake! Camera stopped working after ! week - spent 2 hours on several calls with their Customer Service and they had no explanation and cannot fix the problem.
We were told all cameras have problems - is that a proper response? Also was told the problem would be escalated and we would receive a callback - it never came! Also tried reaching the CEO - TED SIEBENMAN - impossible and Customer Service would not take a message.
They also didn't know who he was! We made the mistake of buying the camera before going on a 2 week trip - and it stopped working after 1 day! Received continual error messages that the password was invalid - after no changes were made! Camera then went offline and Customer Service said they couldn't do anything about either problem. We have a Samsung camera in another room and it has never gone offline in 2 years! It was out of stock when we went to buy another one and bought the Guardzilla instead - BIG mistake!
No, I would not recommend this to a friend.
Share this review:
Facebook Digg DelIcioUs
+44points
91of 138voted this as helpful.
 
Back to top
 
Ryder's Review Comments
 
Guardzilla - HD Wireless Home Security System - Black
Guardzilla - HD Wireless Home Security System - Black
Watch over your home from anywhere with your smartphone and this Guardzilla video monitoring system. Use your device to arm or disarm the alarm, stream live video and receive instant notifications, all without a monthly fee. Add more cameras (not included) to this Guardzilla video monitoring system to provide even better protection for your home.
 
Overall1 out of 51 out of 5
Very Sad
By Rufustoad
This is a terrible company. I had a bad camera 2 weeks after I purchased it. I have now called 5 times at 25mins on hold for someone to pickup. I have been given the same mumbo jumbo since day one. Yes you have a bad camera and we will be emailing you with in 24 hours on the directions to return the broken one and replace with a new one. GO SOME WHERE ELSE to get a home camera!!
Customer Avatar
Ryder
Completely agree - same problems!
September 16, 2016
Made Multiple calls with 20 minute hold times - not right for a new product! The company should want to answer calls and fix problems ASAP!
+3points
4of 5voted this comment as helpful.
 
Back to top
 
Ryder's Questions
 
Ryder has not submitted any questions.
 
Back to top
 
Ryder's Answers
 
Ryder has not submitted any answers.
 
Back to top