SEE232's contributions

Share SEE232's profile

SEE232

SEE232's stats

Reviews

Review count
1
Helpfulness votes
113

First review
August 11, 2016
Last review
August 11, 2016
Featured reviews
0
Average rating
2

Reviews comments

Review comment count
0
Helpfulness votes
0

First review comment
None
Last review comment
None
Featured review comments
0

Questions

Question count
0
Helpfulness votes
0

First question
None
Last question
None
Featured questions
0

Answers

Answer count
0
Helpfulness votes
0

First answer
None
Last answer
None
Featured answers
0
Best answers
0

SEE232's Reviews

Night Owl - 8-Channel, 8-Camera Indoor/Outdoor Wired 1080p 2TB DVR Integrated Battery Backup Surveillance System

Keep an eye on your property with this Night Owl eight-camera security system. It comes with eight wide-angle cameras equipped with 1080p resolution and night vision up to 100 feet. The integrated battery backup on this Night Owl eight-camera security system ensures you won't miss a second of recording time.

My Best Buy® Member
This user is a My Best Buy® Member and is getting points for their purchases. They may have received My Best Buy® bonus points for submitting reviews.
My Best Buy® Member

Customer Rating

Nice cameras, poor support and mobile app.

on August 11, 2016

Posted by: SEE232

I spent a few days crawling through my house installing these cameras (Night Owl 1080p HD, 8 cameras, 2TB HD) I checked every single camera before actually crawling through my attic to run wires. No issues. I got everything mounted, hooked up, and looking good. Until....I went to set up my mobile app.

The mobile app works (Android) to view cameras, but is very limited in actual operations to me. I bought these cameras to be able to monitor my home when I am both in the house and gone. The MAIN thing I wanted to work is push notifications, this TOTALLY DOES NOT WORK on the Night Owl HD mobile app for me on my phone. I keep getting a register error.

I went to the Night Owl website to register my product, put in all the info, and guess what, there is NOTHING that lets me know if my product was registered or not. I went to check the how-to videos, guess what, they don't work either!

I am happy with the cameras, but for $600, I want good support along with a mobile app that actually works. I had to leave my wireless cameras up because they actually do send me push notifications, then when it alerts me, I go and check my $600 Night Owl camera system...

Needless to say, I've had them 5 days, and been installing for 5 days, I BET it will take me ONE day to take them back down and return them...just watch.

Don't buy these cameras if you want to monitor you home from their mobile app, the app alone makes it not worth the purchase.

I opened a chat to get some help, check out the pictures I have attached. You will see they closed my chat window without ever even responding to my chat request!!

I'm soooo upset right now. Nice cameras and DVR....GARBAGE support and mobile app!!

My Best Buy number: 2971712821

No, I would not recommend this to a friend.

Share this review:

+97points

113of 129voted this as helpful.

SEE232's Review Comments

SEE232 has not submitted comments on any reviews.

SEE232's Questions

SEE232 has not submitted any questions.

SEE232's Answers

SEE232 has not submitted any answers.