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Missy
 
 
 
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    July 7, 2016
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    July 7, 2016
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Missy's Reviews
 
Save energy, wash quietly, and clean powerfully. Adjust each rack in this Samsung dishwasher to accommodate tall or oversized cookware. Plus, the built-in design offers a custom feel as it blends seamlessly with your kitchen cabinets.
 
  • My Best Buy® Elite Plus Member
Customer Rating
1 out of 5
1
OK Appliance Until a Repair Is Needed
on July 7, 2016
Posted by: Missy
The dishwasher performed adequately--not perfectly--until it started leaking after 20 months of use. So far, even with a Geek Squad Protection plan, we still don't have it repaired after five weeks of trying. Twice the part needed--the entire inner front door assembly--has arrived damaged. We believe that the part was packed and wrapped by the manufacturer, Samsung, which so far has ignored our requests for special packaging to protect the part. After all the work that we put into our kitchen, it is dejecting to have our dishwasher wearing a diaper and demoralizing that the GSP plan has failed to fix our appliance. We would not consider purchasing another Samsung appliance until they turn around their track record.
My Best Buy number: 2288494328
No, I would not recommend this to a friend.
+17points
17of 17voted this as helpful.
 
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Missy's Answers
 
Save energy, wash quietly, and clean powerfully. Adjust each rack in this Samsung dishwasher to accommodate tall or oversized cookware. Plus, the built-in design offers a custom feel as it blends seamlessly with your kitchen cabinets.
 

Has anyone else noticed water puddles under the drying vent in the door?

We have a hardwood floor and noticed discoloration in it recently. Turns out that if you are running your A/C in the house, have a vent anywhere near the kitchen floor and or have humidity outdoors over 50%, this new drying feature will condense the left over moisture inside and routinely drip and puddle water. Great for dogs, bad for floors.
If this is true, it may explain our problem. We run our dishwasher at night when we run our AC. The AC vent is on the floor only two feet from the dishwasher. The dishwasher rarely leaks during the day but may occasionally when the humidity is high. Hmmmmm.
7 years, 8 months ago
by
Missy