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    July 6, 2016
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Bosch - 100 Series 24" Tall Tub Built-In Dishwasher with Stainless-Steel Tub
Bosch - 100 Series 24" Tall Tub Built-In Dishwasher with Stainless-Steel Tub
Bosch 100 Series built-in dishwasher: Complete the wash while you chat with guests thanks to 46 dBA quiet operation and a large capacity that accommodates up to 14 place settings. Five wash cycles offer versatile cleaning options.
 
Customer Rating
1 out of 5
1
Broke almost immediately, no support from anyone
on July 6, 2016
Posted by: GeekUprising
We purchased this dishwasher on 28 May 2016, and after 5 days it broke - would not fill with water at all. We contacted Bosch warranty support, who set up an appointment with a repair shop... for 8 days later. The repair tech came to the house, spent about 15 minutes looking at it before declaring the issue was a bad water valve, then left without giving us any sort of an ETA for a fix. We waited another 10 days without hearing anything before finally calling the repair shop for a status. After three tries (the first two were literally "Oh, I'll have her call you." and "Oh, I don't know why she didn't call you."), we finally were able to get in contact with someone who knew what was going on with our dishwasher, and she told us the part was in and someone would be out to install it... in 7 days.
Given this, we contacted Best Buy for assistance. Since (due to the Bosch-authorized repair shop's extremely slow turnaround time) we were outside the return window, the person we spoke with was very apologetic, but was unable/unwilling to help us at all. We then contacted Bosch's warranty support team, and were told "We don't have any control over the repair company, we just validate they are authorized to repair our dishwashers."
So, we've had our "new" dishwasher for a month now, and have gotten 5 days of use out of it. The repair shop doesn't care, Bosch warranty support doesn't care, and Best Buy doesn't care. I strongly recommend you avoid this dishwasher specifically, and Bosch in general - if you get lucky and have no issues, they appear to be great (we bought one based on the strength of the positive reviews, so it's clear that people can get good ones), but if you run into any issues at all, be prepared for a long wait and absolutely no interest from Best Buy or Bosch in making things right.
No, I would not recommend this to a friend.
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