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- Review count2
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- First reviewMay 9, 2016
- Last reviewMay 10, 2016
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- Average rating3
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sasnak1988's Reviews
Automatically track any exercise you do with the Fitbit Blaze in black. This smart fitness watch instantly recognizes when you are exercising with SmartTrack, whether you are cycling, running or jogging, and the GPS tracks where you are in real-time. Get help from the on-screen workouts, and let the Fitbit Blaze in blue track your sleep for optimal health.
Posted by: sasnak1988
Compatibility listing on the box is misleading when it says "Windows Devices". If you are planning on using this with "any" windows mobile device, do your research before buying! Go to the fitbit help forums and read the windows 10 app section. When trying to connect your blaze with the computer to your fitbit account for the first time with the included sync/charge cradle, it doesn't work. The sync/charge cradle will only charge. When you start the fitbit software to sync your fitbit blaze to your account it asks you for a bluetooth dongle which you don't get with your blaze. You can call in to fitbit and request one. During my initial research before buying, shortly after the Blaze was released, I went to my local Academy and the store associate told me that I should order it online because it's missing some parts. They had several returned because of missing parts. Come to find out by my own experience, the missing part was the bluetooth dongle that fitbit software was asking for because the sync cradle doesn't sync. After numerous phone calls and emails to fitbit support trying to get the blaze to work correctly, I finally gave up after a month of trying to work with fitbit support. Also a particular email response from fitbit Support didn't help their cause either. I did a simple copy and paste (no alterations to it) to the help forums and it was immediately edited out. I asked the moderator why they edited out what fitbit support had sent me. Their response was "We didn't want our consumers to get the wrong idea or be mislead". Uh, fitbit, "your support team" sent me the email in a direct response to my question. At this point I was done with fitbit for good. I went in to my local Best Buy and let one of the managers read the posts in the help forums and the email exchanges. The manager was actually laughing out of disbelief and apologized for Fitbit when it wasn't even a Best Buy issue. The manager offered to take the Blaze back and give me store credit even though I had the Blaze for a month. I used the store credit to preorder the Garmin Vivoactive HR. And when I went to pay for the difference between the Blaze and the VHR, the manager said that Best Buy will take care of the difference in price after what I've read and saw for myself what fitbit had done. I've had the VHR for a few days now and I can honestly say you get a lot more bang and versatility for your buck. For me, the VHR is more comfortable to wear and has more options, a lot more. Garmin support has beat fitbit hands down in every category which says a lot about a company and the relationship with their customers.
My Best Buy number: 4140014279
No, I would not recommend this to a friend.
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Run, bike, swim, golf, ski and more with vivoactive HR, the GPS smartwatch with wrist-based heart rate3. Outside of your more active moments, its built-in activity tracker3 counts steps, floors climbed and intensity minutes and measures calories burned throughout the day. The always-on, touchscreen, sunlight-readable Garmin Chroma Display shows your activity details as well as smart notifications such as call, text, email, social media alerts and more. Customize your watch with more than 1,300 apps, widgets, watch faces and data fields from our Connect IQ store. Battery charge2 lasts through all your activities with up to 8 days in watch/activity tracking mode (no GPS) or up to 13 hours using GPS.
Customer Rating
5
Garmin & Best Buy hit a homerun
on May 9, 2016
Posted by: sasnak1988
I had initially bought the Fitbit Blaze (my first fitness band I've ever had) and after a month of grief, trial and error and smart alec comments from fitbit support it was time to change because it was obvious that I had made the wrong choice. Before purchasing the Vivoactive HR I wanted to test the Garmin support and courtesy to make sure I wasn't jumping from the frying pan and into the fire. I made some phone calls, several actually, to Garmin and let's just say that it was clear that the Vivoactive HR was for me. Not only by the specs but also the support that I was getting even before purchasing it, support reps are very kind and understanding. For what I was getting with both the Vivoactive HR and Garmin Support I figured if there are any glitches or bumps in the road it'll be worth it, unlike what I had gone through with Fitbit. As a matter of fact, I asked a local Best Buy manager to read the posts in Fitbit help forums and the emails exchanged between fitbit and myself. The manager immediately offered me to return the blaze and get something else and also apologized for fitbit. Even though it had nothing to do with Best Buy and I had the blaze for a month already. The manager also said that because what he had read and seeing for himself what fitbit had done, he took care of the difference in price between the blaze and Vivoactive HR. We were actually laughing in disbelief at some of the fitbit support comments. Best Buy and Garmin hit a home run, our local Best Buy has always been pretty good. I've had my Vivoactive HR since May 3rd and I'm still learning it and it's still learning me which is all part of the process. I'm very satisfied and you get a lot more bang for your buck with the Vivoactive HR. And every call I've made to Garmin support has been exactly the same as the first one before I bought the Vivoactive HR. Kind, courteous, helpful and if they didn't have an answer they didn't hesitate to immediately start working on a resolution and thinking outside the box.
I would recommend this to a friend!
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