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Sergey
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- Review count1
- Helpfulness votes56
- First reviewMay 9, 2016
- Last reviewMay 9, 2016
- Featured reviews0
- Average rating2
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- Answer count2
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- First answerMay 9, 2016
- Last answerMay 9, 2016
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Sergey's Reviews
A streamlined cooking experience. This Samsung range features electromagnetic fields that heat only the cookware and not the cooktop, to make cleanup easy. This induction technology saves energy and increases safety by generating precise heat only where you need it. Plus, you can see exactly where it’s hot with virtual LED flames.
Customer Rating
2
Slick design. Responsive burners. No warranty
on May 9, 2016
Posted by: Sergey
Pros: Clean look. Quick responsive burners. Informative bright display.
Cons: WiFi feature is only useful to check if oven or burners are ON, you can control oven but not top. App is sluggish and very slow. You can not turn off burners remotely, just oven.
Item has plastic legs. One leg had stripped thread so I can not adjust the height. Samsung customer service suggested that I hire a professional and they refused to do anything or even cover the part just transferred me to parts department. They pretty much wasted my time on the phone since first time I was pretty much transferred until last person told me to call Samsung customer service and second time they told me to hire someone. I really expected them to at lest ship this plastic leg. Will have to come up with wooden block to support this expensive range. I wonder what the warranty is for and hope nothing else breaks.
Item has plastic legs. One leg had stripped thread so I can not adjust the height. Samsung customer service suggested that I hire a professional and they refused to do anything or even cover the part just transferred me to parts department. They pretty much wasted my time on the phone since first time I was pretty much transferred until last person told me to call Samsung customer service and second time they told me to hire someone. I really expected them to at lest ship this plastic leg. Will have to come up with wooden block to support this expensive range. I wonder what the warranty is for and hope nothing else breaks.
I would recommend this to a friend!
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Sergey's Answers
Question on Fast Boil on Samsung NE58F9710WS 30" electric slide in range
Does anyone know how Samsung distributes the wattage on the fast-boil burner? The 6" ring by itself is slower to boil 1 C of water than the rear burner which is 1200 watts. Is the 6" 1000 watts, then the 9" ring adds another 1000 watts, and finally if ALL rings are turned on, it will total 3000 watts?
OR, is the 6" supposed to be nearly 3000 watts and the 9" and 12" rings contribute very little except to even the heat for large pots?
It would help to know this information to learn which burner to use for which things. The manual does not explain, and the Customer Service people we have talked to also do not seem to know.
OR, is the 6" supposed to be nearly 3000 watts and the 9" and 12" rings contribute very little except to even the heat for large pots?
It would help to know this information to learn which burner to use for which things. The manual does not explain, and the Customer Service people we have talked to also do not seem to know.
Haven't tried myself, but reading manual I assume you can have all 4 burners turned on boost up to 10 min.
7 years, 11 months ago
by
Sergey
What is Sabbath mode?
Something to do with religion. Pretty much useless feature for those who can not operate electronics on some days because of religious beliefs.
This is really stupid feature samsung is proud of
This is really stupid feature samsung is proud of
7 years, 11 months ago
by
Sergey