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Silva
 
 
 
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  • Review count
    1
  • Helpfulness votes
    70
  • First review
    October 24, 2016
  • Last review
    October 24, 2016
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Silva's Reviews
 
Enjoy high-quality multimedia with this Curtis DVD player. The swivel screen enables clear viewing from multiple angles, and its 5-hour lithium battery lets you enjoy your favorite DVDs on long car rides.
 
Customer Rating
1 out of 5
1
This is the worst!
on October 24, 2016
Posted by: Silva
I bought this Sylvania 10 Portable DVD Player - Model: SDVD1030, as a gift for my father. I went to see him the day before yesterday and he advised me the DVD player does not work correctly. Once you load the DVD and close the cover, the DVD wont always play, and if it does play, the slightest bump will cause the DVD to stop and restart from the beginning. Looking closely at the device, it seems that the cover that closes the DVD is warped and will not close tightly. I noticed that if you press and hold it down, it corrects the problem... but that in itself is a problem. I didn't buy the DVD player so that my father could hold the DVD lid down the whole time while he watches a movie.
I went to BestBuy yesterday to return the product but I was already over my return period. They did advise me that the product was still under warrantee with Sylvania and that you could authorize the return due to the defectiveness of the product. I called Sylvania and they want me to pay to have the product sent back, on top of a $7 fee and then they will only fix it, not return it.... So - I buy a defective item , nether BestBuy or the manufacturer will give me my money back, instead they want me to shell out more money..... huh? This will be my last purchase at BestBuy or any Sylvania products, including light bulbs.
My Best Buy number: 3529722057
No, I would not recommend this to a friend.
+57points
70of 83voted this as helpful.
 
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