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    1
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    February 26, 2016
  • Last review
    February 26, 2016
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Zmodo - Mini Wireless Camera
Zmodo - Mini Wireless Camera
Zmodo Mini Wireless Camera: Add simple security to your home or business with this wireless camera, which is easily viewed from a smartphone or tablet with a free mobile app. A built-in microphone and speaker let you talk to the person on screen.
 
Customer Rating
1 out of 5
1
Customer support is the worst!!
on February 26, 2016
Posted by: Bobby
Got camera, and hooked up easily to wifi on first try. It took a picture. The MEshare app is not at all user friendly and one is unable to find out how to control the camera. Then the camera said it went offline. Zmodo website was totally useless. Deleted camera and tried to reconnect. Tried numerous times, would not reconnect. Tried calling customer support number numerous times, never an answer. Sent an email, there was no response. Went to chat. After a couple of responses, she tells me to email them. I said that did not work, she asks for a number on back of the camera, I give her the number, she asks for a different number, which I give her, which is still the wrong number, and she asks for a number and words that do not exist on the camera and after I tell her they do not exist, the chat session states that Winnie Z. is typing, but she has obviously left and there is no response for more than 1 hour, even though my messages appear in the chat session.
Since the camera connected and then would not reconnect, I would say the camera is somewhat flaky and the support is the worst. Do not buy Zmodo.
My Best Buy number: 3484444490
No, I would not recommend this to a friend.
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59of 60voted this as helpful.
 
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