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- Review count1
- Helpfulness votes18
- First reviewJanuary 6, 2016
- Last reviewJanuary 6, 2016
- Featured reviews0
- Average rating1
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- Review comment count0
- Helpfulness votes0
- First review commentNone
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gasleaks's Reviews
With Probake Convection, it's easy to get perfectly heated dishes on the table in no time. Five burners give you plenty of space for frying pans and pots of pasta, and the delay-bake option lets you begin cooking when it's most convenient for you.
Customer Rating
1
Gas leak from factory
on January 6, 2016
Posted by: gasleaks
My wife and I purchased this range because we liked the features and design. The significant issue was after hook up we smelled gas coming from the upper louvers on the back cover. All installation fittings had been checked and were sealed without leaks. Checking further revealed a loose connection from the factory. After tightening that connection 1 full turn the leak stopped. The burner grate had a piece of the cast iron broken off and the piece wasn't in the factory sealed bag indicating it was broken before being packaged. The one review at the time of this range on BestBuy web site indicated someone was delivered two of these ranges both of which had gas leaks. Talking to an LG customer exec these incidents don't show a trend and therefore there are no quality issues. It took 9 weeks to get the grate replaced although they originally indicated a week to ten days. I was told I should have been able to figure out on my own it was back ordered. Amazing.
BestBuy Pacific Sales have been great to deal with and helpful other than not posting my first attempt to review this
BestBuy Pacific Sales have been great to deal with and helpful other than not posting my first attempt to review this
No, I would not recommend this to a friend.
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