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    January 2, 2016
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SADInOhio's Reviews
 
Save energy, wash quietly, and clean powerfully. Adjust each rack in this Samsung dishwasher to accommodate tall or oversized cookware. Plus, the built-in design offers a custom feel as it blends seamlessly with your kitchen cabinets.
 
Customer Rating
1 out of 5
1
Took A Chance - Heed the Bad Reviews!!
on January 2, 2016
Posted by: SADInOhio
We bought this on Black Friday along with the Samsung Refrigerator and Range package. We are very happy with the other Samsung products but VERY SAD with this dishwasher. Maybe a defect? Dishwasher left residue inside all the glasses that had no residue in them before...like tiny chunks of food...GROSS! Never dried a load properly and left soap in the dispenser. We NEVER HAD ONE CLEAN LOAD! Every load had multiple dishes still left dirty. I tried different amounts of soap; using less soap, more soap, medium soap no soap, did a vinegar bath to maybe clean it out, no help. And I do use Cascade Complete which is recommended by many manufactures. We finally stopped using it after a couple of weeks because it was pointless.
Now the next comments are just some things I noticed comparing to my other dishwasher(s) I've owned. The silverware baskets were annoying to me personally. They were always falling off when you tried to add/remove silverware because the baskets don't clamp on tightly. They basically just set on the side. Also I found it difficult to load dishes. Maybe I didn't use it long enough but I never found a good system to fit my cereal bowls or pots & pans in the upper or lower racks. On a positive it is very deep to hold very large pots but on the negative, it is so deep the bottom rack is practically hitting the floor. Literally, the bottom rack is so low to the ground you really have to bend over to get the dishes out. I think when the door is open it is just several inches off the ground. I guess that's about it. Could have worked with these personal hassles if the dishes were clean!
Since the washer was useless for cleaning dishes we have been hand washing for a few weeks, to get through Christmas. I would like to say that Best Buy is the best company! We had until Jan 15th to do a return or exchange. I went in on the 31st, after our traveling had settled down. I will never purchase an appliance through another company ever, because of their exchange/return policy. I was able to exchange this Samsung for a Bosch for a very reasonable price. Would've liked to have had all applianced the same but function wins out every time. Owned a Bosch in a previous home and was sad when we couldn't take it when we sold our home. Our new home had a 20 year old dishwasher and it worked hands down better than this Samsung. Looks pretty but that is about it. Unless Samsung does something different soon I can't see taking a chance on it. Thanks and GOOD LUCK!!!
I'll let you know how the Bosch works out :)
No, I would not recommend this to a friend.
+9points
9of 9voted this as helpful.
 
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