Share Brian's profile
 
Facebook Twitter
 
 
Brian
 
 
 
Brian's stats
 
  • Review count
    1
  • Helpfulness votes
    29
  • First review
    November 21, 2015
  • Last review
    November 21, 2015
  • Featured reviews
    0
  • Average rating
    1
 
Reviews comments
  • Review comment count
    0
  • Helpfulness votes
    0
  • First review comment
    None
  • Last review comment
    None
  • Featured review comments
    0
 
Questions
  • Question count
    0
  • Helpfulness votes
    0
  • First question
    None
  • Last question
    None
  • Featured questions
    0
 
Answers
  • Answer count
    0
  • Helpfulness votes
    0
  • First answer
    None
  • Last answer
    None
  • Featured answers
    0
  • Best answers
    0
 
 
Brian's Reviews
 
Whether you captured your mountain bike adventure on your action cam, snapped a sweet selfie or caught your daughter's first steps on your tablet, you have a seemingly endless stream of videos and photos on your devices. With the powerful tools of Adobe Photoshop Elements 14 and Adobe Premiere Elements 14, you can take your images and footage to another level. Add some flair to your videos with Premiere's effects, transitions and more, and create scrapbook pages, cards and calendars to share your photos. Edit and touch up your images and videos with the easy-to-use tools that take your rough clips and images to artistic masterpieces in a snap. Are you ready to enhance your videos and photos with this bundle?
 
Customer Rating
1 out of 5
1
I wish I could give it 0 stars!
on November 21, 2015
Posted by: Brian
I rarely write product review, BUT I felt compelled to write one for this product as my experience was a nightmare! I bought this product, along with a brand new pc. The day I bought it, I had problems during the install of Elements and Premier due to SN Issues with brand new software. Adobe does not allow you to call someone for tech support, so my only options was chat. I tried chatting with 3 different people at Adobe over a 3 day period, and they were useless. They kept telling me to try the same things I had already tried, and failed. They eventually escalated to higher level support, but then said it will take 3-5 days for someone to contact me, which they never did! I kept sending email status requests (because there was no phone # to call), and they were not only ignored, but they also tried to close the incident, even after I confirmed it was still an issue. After 1 week from purchasing the product and waiting for help, I gave up and returned the software, and chose Corel Paintshop, which installed perfectly the first time with no issues.
The Adobe support was horrible- worst I have ever experienced, and I am in IT! The product was just as bad, considering I couldn't install it right out of the box, on a brand new computer, that more than met the minimum requirements.
Save yourself a headache and don't but this product!
No, I would not recommend this to a friend.
+22points
29of 36voted this as helpful.
 
Brian's Review Comments
 
Brian has not submitted comments on any reviews.
 
Brian's Questions
 
Brian has not submitted any questions.
 
Brian's Answers
 
Brian has not submitted any answers.