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- First reviewOctober 25, 2016
- Last reviewOctober 25, 2016
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dloomisman's Reviews
This Samsung soundbar has a 37-inch soundboard with a wireless 6.5-inch subwoofer. The 300W power output provides a rich, surround sound feel. Bluetooth connectivity, HDMI and USB ports let you connect this soundbar to any device. Control this Samsung soundbar using your phone or mobile device with the Samsung Audio Remote app.
Posted by: dloomisman
The Good.
The system sounds great when it works!
The Bad.
I bought this system to pair with my brand new LG 55" Smart TV, and the issues have been overwhelming. When I first hooked it up through the optical cord I was having issues with the volume matching the video, and the volume matching the what was displayed on the TV monitor. I was told to switch it over to HDMI, and my problems seemed to be resolved. Over the next few days I realized that while watching certain shows the volume would fade in and out, and sometime fade out for long periods of time. After speaking to Samsung, and switching my audio output to PCM the volume problems were resolved, BUT, the quality of sound was very degraded using the PCM setting compared to the auto setting. So, now that I have all of the connectivity issues resolved, the sound quality if not any better than the TV speakers.
Second issue, the Bluetooth connection between the speakers and my devices are extremely poor! I have tried every device, every setting, and every possible physical location possible and the issue is still there.
Third Issue.
Best Buy tells me that since I disposed of the factory packaging, they can not issue me a full refund on the item!!
This unit may work on Samsung TVs as advertised, but, DO NOT attempt to use it with an LG. Very disappointed customer of both Samsung, and Best Buy.
The system sounds great when it works!
The Bad.
I bought this system to pair with my brand new LG 55" Smart TV, and the issues have been overwhelming. When I first hooked it up through the optical cord I was having issues with the volume matching the video, and the volume matching the what was displayed on the TV monitor. I was told to switch it over to HDMI, and my problems seemed to be resolved. Over the next few days I realized that while watching certain shows the volume would fade in and out, and sometime fade out for long periods of time. After speaking to Samsung, and switching my audio output to PCM the volume problems were resolved, BUT, the quality of sound was very degraded using the PCM setting compared to the auto setting. So, now that I have all of the connectivity issues resolved, the sound quality if not any better than the TV speakers.
Second issue, the Bluetooth connection between the speakers and my devices are extremely poor! I have tried every device, every setting, and every possible physical location possible and the issue is still there.
Third Issue.
Best Buy tells me that since I disposed of the factory packaging, they can not issue me a full refund on the item!!
This unit may work on Samsung TVs as advertised, but, DO NOT attempt to use it with an LG. Very disappointed customer of both Samsung, and Best Buy.
My Best Buy number: 3497426162
No, I would not recommend this to a friend.
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