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rainbow11
 
 
 
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  • Review count
    2
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    11
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    November 3, 2015
  • Last review
    December 12, 2015
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rainbow11's Reviews
 
Ensure that your Apple iPhone 6 or 6s is ready for adventure with this LifeProof FRE 77-52564 case, which features a water-resistant design that can be submerged up to 6.6'. The integrated screen cover protects your display from scrapes and scratches.
 
Customer Rating
5 out of 5
5
Great iPhone 6S water proof case!
on December 12, 2015
Posted by: rainbow11
I just received my new LifeProof iPhone 6S case, and it is very very impressive. The case is very compact, well constructed, and my iPhone 6S fits in very nicely even with a glass tempered screen protector still in tact. Even the 3D touch works through this amazing LifeProof case so I feel extra secure on the front side. As I also owned a LifeProof iPhone 5S case in the past, I want to take this occasion to pass along outstanding customer support from LifeProof. For example, when my original iPhone 5S case from LifeProof encountered an issue after using it for a while, I called Lifeproof customer support, explained the defect still under warranty coverage, and after verifying my original purchase order and the serial # for the LifeProof case, the customer representative promptly processed my replacement request. As a totally blind iPhone user, it would have been difficulty for me to take a picture of an exact spot of the damaged case without a sighted assistance, so I explained this to the representative and without hesitation, the customer representative from LifeProof proceeded to replace my defective case still under warranty. This shows that LifeProof customer support is empowered with spirit of helping the customer in all situations! So it is my utmost pleasure to do business with LifeProof even for my new case for iPhone 6S that is working out extremely well!
My Best Buy number: 3494977216
I would recommend this to a friend!
+10points
11of 12voted this as helpful.
 
Take your Apple iPhone 6 or 6s on the go with this Speck Candyshell SPK-A3045 case, which features a hard shell exterior and a soft, rubbery interior to help absorb shock and guard against damage. Rubberized covers shield buttons without impeding access.
 
Customer Rating
1 out of 5
1
Speck customer support lacks any common-sense
on November 3, 2015
Posted by: rainbow11
Bought this item as brand-new but after discovering that there was a hole inside the case, in the middle of the back side, that I could feel with my finger, contacted Speck Customer Support. While part of their warranty replacement policy include taking a picture of an exact spot where the damage is discovered, since I'm totally blind, I explained it would be very difficult for me to take an exact picture but that I could feel with my finger clearly where the damaged hole was. While I provided a copy of my receipt that I scanned in from my original BestBuy receipt, a so called senior customer rep wrote back with an extensive detail about their policy B.S. and wants me to send in the case if I'm unable to produce such a picture via e-mail. I won't deal with this company product anymore.
No, I would not recommend this to a friend.
-2points
0of 2voted this as helpful.
 
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