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OrdinaryJoe
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- First reviewSeptember 30, 2015
- Last reviewSeptember 30, 2015
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OrdinaryJoe's Reviews
Microsoft Surface 3 Tablet: Multitasking is easy with this functional tablet, which features Windows 10 and an integrated kickstand for simple, intuitive navigation. Stay productive with preloaded apps, and record and share memories with the front and rear cameras.
Customer Rating
1
Series of Problems
on September 30, 2015
Posted by: OrdinaryJoe
I was excited to buy the Surface 3, 128GB. I needed a lightweight travelling computer/tablet with a USB port and this one seemed good. I should have trusted my mistrust of Microsoft.
1) I couldn't get the speakers, microphone or headphone jack to work at all, and all-of-a-sudden, after 3 months, I found the speakers and microphone started working because it began making an awful groaning sound from the acoustic feedback!!
2) The screen occasionally turns itself off, for no apparent reason!?
3) Final straw: one morning, 3 weeks after my tech support 90 day warranty period ended, the Surface wouldn't boot up but stuck in some pre-Windows firmware config page.
Luckily I bough the thing with my company's AMEX credit card, and I've applied for a refund under AMEX's extended warranty program.
1) I couldn't get the speakers, microphone or headphone jack to work at all, and all-of-a-sudden, after 3 months, I found the speakers and microphone started working because it began making an awful groaning sound from the acoustic feedback!!
2) The screen occasionally turns itself off, for no apparent reason!?
3) Final straw: one morning, 3 weeks after my tech support 90 day warranty period ended, the Surface wouldn't boot up but stuck in some pre-Windows firmware config page.
Luckily I bough the thing with my company's AMEX credit card, and I've applied for a refund under AMEX's extended warranty program.
No, I would not recommend this to a friend.
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