Whirlpool 19.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Water: Do more than just keep your groceries cool and fresh with this Whirlpool refrigerator. The SpillSaver glass shelves contain leaks and spills for easy cleanup, while the humidity-controlled crisper drawers prolong the life of your produce.
Customer Rating
1
Total Waste of Money
on September 29, 2015
Posted by: bigjake73
A truly awful purchase. If you are considering purchasing this refrigerator, odds are that you are doing so because of space limitations (at least that was why we ended up buying it). There simply HAVE to be better alternatives out there. The first issue that we encountered was that the ice maker wouldn't keep working, because the sensor arm would not drop down after you closed the freezer. Whirlpool did send me a replacement arm, but by that time I had implemented a work-around of placing a piece of plastic tubing around the existing arm to weigh it down. The more disturbing issue is that the refrigeration area has VERY inconsistent temperatures, freezing on some shelves, warm enough to spoil food on others. After reading many reviews with similar issues/complaints, I contacted Whirlpool (this was shortly after the one-year warranty was up, of course), and their answer was to contact a repairman. I had already read of countless people having similar issues, which were not remedied by replacing various parts during expensive service calls, so I decided to try to make things better on my own. I was able to do this by placing tape over half of the bottom two air vents in the refrigerator compartment. This seemed to divert more of the cool air from the bottom shelf (where things had been freezing) to the top shelf (where things had been spoiling). This has been working for over a week now. So, in summary, this major appliance is only running reasonably because of fixes I did myself with plastic tubing and packaging tape. So much buyer's remorse. Please don't buy this product.