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    August 12, 2017
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tt92618's Reviews
 
Without you knowing it, cybercriminals can infiltrate your Wi-Fi network and steal your identity or invade your privacy by accessing your connected devices. Password protection isn't enough anymore.Engineered with multi-layered security, Norton Core™ intelligently protects your Wi-Fi network and an unlimited number of connected IoT devices such as smart TVs, baby monitors, Wi-Fi thermostats as well as your personal devices like laptops, desktops, smartphones and tablets against malware, spyware, ransomware, viruses and more.
 
Customer Rating
2 out of 5
2
Excellent router with flawed content filtering
on August 12, 2017
Posted by: tt92618
from Irvine, CA
I preordered months ago and just received the router on 08/09.
What to say? It's a sleek router with very good coverage and excellent throughput. It's extremely easy to set up, and managing devices on your network could not be simpler. The security score is a nice, if perhaps a little gimmicky, feature. All said, very positive about how well designed and performing the router is, and about how dead simple it is to manage devices on your network, and to assign these into parental control categories with pre-defined filter settings for web content.
That said, Norton needs to work better at correctly identifying web content, as I've found that sites are radically misclassified, in some cases either exposing sites that shouldn't be, or blocking access to sites which are completely misclassified. A few examples:
By default, the router blocks all web sites in the category "Religion". That's a bit offensive for people of faith, but fine - let's just roll with it. So as a Christian Dad who wants content filtering (Norton, I'm probably a part of a big market constituency for your product), let's assume I just get over that mild slight and re-enable that category. All good, right? No harm, no foul. Except Norton has somehow managed to classify the web presence for major Christian ministries as cults. Not just a few - most of them. Rick Warren's church? Blocked as a cult. Greg Laurie's harvest fellowship? Blocked under 'cult'. Joyce Meyer? Cult. We are talking about some of the biggest ministries in the United States, and in the case of churches like those of Rick Warren and Greg Laurie, some of the best known and most widely respected ministries in the world. Yet Norton says these organizations are cults. So, as a Dad, I either have to allow these sites manually (a huge pain), or I have to allow the "cult" category as a whole, which is also populated by such luminaries as "The Manson family." More notable, perhaps, than what IS blocked under the Cult category? What isn't: Groups like Scientology.
Norton claims that sites find their place in it's filtering categories as the result of 3 or more "authoritative sources"... but I highly doubt 3 authoritative sources concluded Rick Warren is a cult leader. So you might be forgiven for wanting to actually look up what some authoritative sources have to say. So, would you like to visit sites like CARM or Cultwatch to find out what organizations ARE identified as cults? Sorry, you cannot do that: Norton thinks Cultwatch and CARM are cults, and blocks them, too.
Beyond this all, there are sites with blatantly pornographic or tasteless content that are not caught by the content filtering.
To flesh that out, let me say this: I also have a Zyxel unified security gateway on my wired network, and the content filtering it provides is spot-on. I have to conclude that Norton's effort is flawed, either due to mismanagement or potentially even intent.
I can't, given all of this, give the router a very high rating. I think it falls into the category of "great idea, but poor execution in a few core areas." If Core were just a router, I would give it a solid 5. But the product is marketed based on its security characteristics, many of which surround content filtering and parental controls. And frankly speaking, I think Norton needs to examine how these portions of the product are being managed, because not only do they have serious issues in classification, the errors that have been made create an impression of bias.
Mobile Submission: False
No, I would not recommend this to a friend.
+109points
182of 255voted this as helpful.
 
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