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amrftennis
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- Review count2
- Helpfulness votes68
- First reviewNovember 29, 2015
- Last reviewNovember 30, 2015
- Featured reviews0
- Average rating2
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amrftennis's Reviews
Samsung J5200 Series UN40J5200AFXZA LED 1080p Full HD Smart TV: Experience movies and TV shows in clear detail with powerful sound and rich colors on a screen that fits well in a large bedroom or living room. A built-in sensor measures room lighting and adjusts accordingly to provide the best possible picture.
Customer Rating
2
Smart hub problems
on November 30, 2015
Posted by: amrftennis
Bought this TV over black friday and turned it on Sunday (11/29/2015) to find that smart hub does not work. Tried several things I found on the internet (like changing DNS server to 8.8.8.8) and nothing worked. Finally called samsung service center and they mentioned that this is their problem and engineers are working to fix this issue. They asked me to try again in 24 hours.
Some more searches lead me to this website:
http://downdetector.com/status/smart-hub
Looks like this is a worldwide problem.
I would have rated this 1 star, but because I am hoping that Samsung will fix this issue, I gave it 2 stars. Ofcourse, I blew my whole morning on this problem and spent 45 mins on hold for a samsung representative.
Sound and picture quality is decent.
And I also purchased a UN48J5201 and it also has the same issue.
So, I wonder how some people got their smart hubs working!
Some more searches lead me to this website:
http://downdetector.com/status/smart-hub
Looks like this is a worldwide problem.
I would have rated this 1 star, but because I am hoping that Samsung will fix this issue, I gave it 2 stars. Ofcourse, I blew my whole morning on this problem and spent 45 mins on hold for a samsung representative.
Sound and picture quality is decent.
And I also purchased a UN48J5201 and it also has the same issue.
So, I wonder how some people got their smart hubs working!
No, I would not recommend this to a friend.
Share this review:
+43points
60of 77voted this as helpful.
Samsung UN48J5201AFXZA LED Smart HDTV: Put your favorite entertainment at your fingertips with this Samsung Smart TV. Stream movies, TV shows, sports, social media, interactive games and more, and enjoy it all on a large Full HD screen.
Customer Rating
2
smart hub problems
on November 29, 2015
Posted by: amrftennis
Bought this TV over black friday and turned it on today (11/29/2015) to find that smart hub does not work. Tried several things I found on the internet (like changing DNS server to 8.8.8.8) and nothing worked. Finally called samsung service center and they mentioned that this is their problem and engineers are working to fix this issue. They asked me to try again in 24 hours.
Some more searches lead me to this website:
http://downdetector.com/status/smart-hub
Looks like this is a worldwide problem.
I would have rated this 1 star, but because I am hoping that Samsung will fix this issue, I gave it 2 stars. Ofcourse, I blew my whole morning on this problem and spent 45 mins on hold for a samsung representative.
Sound and picture quality is decent.
And I also purchased a UN40J5200 and it also has the same issue.
So, I wonder how some people got their smart hubs working!
Some more searches lead me to this website:
http://downdetector.com/status/smart-hub
Looks like this is a worldwide problem.
I would have rated this 1 star, but because I am hoping that Samsung will fix this issue, I gave it 2 stars. Ofcourse, I blew my whole morning on this problem and spent 45 mins on hold for a samsung representative.
Sound and picture quality is decent.
And I also purchased a UN40J5200 and it also has the same issue.
So, I wonder how some people got their smart hubs working!
No, I would not recommend this to a friend.
Share this review:
+8points
8of 8voted this as helpful.
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