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poorservice
 
 
 
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  • Review count
    1
  • Helpfulness votes
    8
  • First review
    July 17, 2015
  • Last review
    July 17, 2015
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    3
 
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poorservice's Reviews
 
Designed to fit in compact spaces, this LG refrigerator has enough room for all your groceries, even though it measures under 66 height and 33 width. With features like LED lighting, a door alarm, and more, this fridge makes a classic addition to any kitchen.
 
Customer Rating
3 out of 5
3
Door Alarm beeps every 30 seconds
on July 17, 2015
Posted by: poorservice
New refrigerator delivered yesterday. It was beeping and delivery man hadn't heard that before and thought it might be because it was warm. I called the Best Buy store in Boise, ID and asked them about it - they had no idea and told me to call the Geek Squad. They were very good and ended up saying it sounded like a defective door open alarm - they couldn't tell me how to disarm it. Earliest date to get a repair person to the house was in one week - UNACCEPTABLE. I recalled the store manager who said they had problems with contracted service over which they had no control but Best Buy was changing that in the fall. 3 beeps every 30 seconds for a week - and they cannot come up with a better solution. A replacement refrigerator will take a month. I called LG and they agree this is a problem but could not tell me how to disarm nor could they do anything about the service call being a week out. I have requested that my old refrigerator - which is on its last legs - be brought back. I really like this refrigerator for how it is designed for storage but will never go back to Best Buy. I have purchased another one from Home Depot.
No, I would not recommend this to a friend.
+5points
8of 11voted this as helpful.
 
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