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    July 28, 2015
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    July 28, 2015
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PurchaseResearcher's Reviews
 
Frigidaire Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator: Keep your fresh and frozen foods organized inside this Frigidaire Gallery refrigerator, which features 2 humidity-controlled crispers, 1 fixed and 2 sliding SpillSafe glass shelves, a SpaceSaver freezer shelf and more for flexible storage. Express-Select controls make it easy to adjust the temperature, so you can maintain freshness. You can even access filtered water and crushed or cubed ice through the door simply by pushing a button.Measure Twice, Deliver OnceLearn how to measure the space where your refrigerator will go, so that you can be sure it will fit.Watch the video ›How to Prepare for Delivery and InstallationLearn how to get ready for the delivery and installation of your new refrigerator. Walk the path, check your hookups, order new parts, and empty your old refrigerator.Watch the video ›
 
Customer Rating
1 out of 5
1
BUYER BEWARE!! ALARM CLOCK REVIEWS ARE TRUE!
on July 28, 2015
Posted by: PurchaseResearcher
I purchased this refrigerator on Wednesday, July 15. It was delivered and set up on Friday, July 17. All was well the first 3 nights, but in the middle of the night on Monday, July 20, it started making an extremely loud alarm sound, much like the Amber Alert/Weather Warning on an iphone (or the buzzer at a professional basketball game, as another reviewer pointed out). I'm not talking a semi-annoying buzzing sound that comes from machines that are plugged in, I'm talking a wake the whole house up, dogs are running and barking, kids are crying, end-of-times alarm clock, which then went off without fail every 45 minutes to an hour. After the first night of no sleep, I convinced myself this was a fluke, but low and behold it started doing it again the next evening (we were gone from the house for the day, not sure what it did while we worked, sleep deprived). Anyway, l was fed up so at 11:30 p.m. we started packing our groceries up and moving them to a neighbor's house so that we wouldn't lose our stuff but could unplug this HORRIBLE MONSTER FRIDGE. After carefully researching this model across various sites it became clear that this is a KNOWN problem and people have not been able to get it fixed. I not only returned the item, exactly a week to the day that I originally purchased it, I switched to a Samsung and paid a lot more money, in hopes to never go through something like this again (knock on wood). The reviews about the noise are true. They tried to tell me at the store that they had never heard of this problem before, this fridge sells all the time (of course it does, it is the cheapest counter-depth model they sell). However, the guys that picked up the fridge and brought the exchange said they pick up this Frigidaire model all the time for the same complaints! Also, all the complaints about the cheaply made shelves are true. The meat drawer is attached to a shelf and it is so cheaply made that every time you pull it out, the shelf tilts back. I did like the drink holders in the door though, but not enough to put up with the NOISE, NOISE, NOISE!
Just a note, if Best Buy actually reads these reviews, the people both in-store and delivery were BEYOND HELPFUL in all aspects of the purchase of both refrigerators, the return/exchange, and delivery/redelivery. Your store in Midland, Texas is doing something right! Thanks for the great costumer service!
My Best Buy number: 3780554022
No, I would not recommend this to a friend.
+30points
30of 30voted this as helpful.
 
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