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  • First review
    August 27, 2016
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    August 27, 2016
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NWBuckeye's Reviews
 
Enjoy fast, high-definition media streaming with this Sony Blu-ray disk player optimized with built-in Wi-Fi for smooth video performance. Use your mobile device to remotely control the player, and view the convenient side-bar app for program information. Brilliant color and high-quality details add to watching enjoyment with this Sony Blu-ray disk player.
 
Customer Rating
2 out of 5
2
Nice Blu-ray - But Child Lock Issue Needs Fixing
on August 27, 2016
Posted by: NWBuckeye
I debated between the Sony and the Samsung. While there were lots of negative reviews about the Sony and the child lock issue (where the disk can't be removed except by the factory) I was talked into the Sony by the salesman (not pushy though) and my granddaughter.
The unit was great initially, but now two months in the system won't update (supposedly another Sony attempt to fix the child lock issue) and the system won't eject the disk. I've done hours of diagnosis from Sony help and online forums, but to no avail.
Unfortunately, I didn't get the Best Buy warranty as the factory one was for a year. Sony was good at diagnosing, but to return the unit I had to call another number, that then would call me back (5 days later)
Overall, I like the unit, I just wish they would disable the child lock "feature" and be done with it already!
My Best Buy number: 3778513369
No, I would not recommend this to a friend.
+38points
46of 54voted this as helpful.
 
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