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Kansas
 
 
 
Kansas's stats
 
  • Review count
    1
  • Helpfulness votes
    19
  • First review
    September 8, 2015
  • Last review
    September 8, 2015
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    1
 
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Kansas's Reviews
 
Epson WorkForce WF-3640 All-In-One Printer: Complete a variety of projects using this all-in-one printer, which enables you to create 1- and 2-sided documents and photos, plus copy, scan and fax. Simply connect your computer or mobile device via built-in Wi-Fi to get started, or enjoy a wired connection with the built-in Ethernet LAN.
 
Customer Rating
1 out of 5
1
Epson shake-down
on September 8, 2015
Posted by: Kansas
I purchased a wf-3640 and tried to connect it to my Samsung Tab4. I had problems and called their 866-925-4874 support line. They immediately told me that I would have to pay $250 to have one of their technicians take care of the problem for me. I was shocked that they couldn't walk me through the process. I spoke to a supervisor and he told me the same thing. I told him that I paid $110 for the printer and that to pay an additional $250 for asking for help to set it up; is call a shake-down. He told me "Take it or leave it, it doesn't matter to me".
I will be returning the printer.
My Best Buy number: 3777676119
No, I would not recommend this to a friend.
+11points
19of 27voted this as helpful.
 
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