Share SteveW's profile
 
Facebook Twitter
 
 
SteveW
 
 
 
SteveW's stats
 
  • Review count
    1
  • Helpfulness votes
    130
  • First review
    September 13, 2016
  • Last review
    September 13, 2016
  • Featured reviews
    0
  • Average rating
    5
 
Reviews comments
  • Review comment count
    0
  • Helpfulness votes
    0
  • First review comment
    None
  • Last review comment
    None
  • Featured review comments
    0
 
Questions
  • Question count
    0
  • Helpfulness votes
    0
  • First question
    None
  • Last question
    None
  • Featured questions
    0
 
  • Answer count
    2
  • Helpfulness votes
    2
  • First answer
    September 13, 2016
  • Last answer
    September 13, 2016
  • Featured answers
    0
  • Best answers
    1
 
 
SteveW's Reviews
 
Only at Best BuyEnjoy crisp audio with these Insignia™ NS-WHP314 wireless headphones that feature a built-in lithium-ion battery for up to 8 hours of wireless listening. The docking station offers simple charging and storage.
 
Customer Rating
5 out of 5
5
Works great, but.....
on September 13, 2016
Posted by: SteveW
Once properly synced and installed product works very well, will great sound quality and no lag, but the instructions could have made getting to that point so much easier. Here's the part the instructions fail to mention...simply plug the audio jacks into the the audio output on the back of your cable provider set-top box and mute the TV....Voila!!!
Instead the instructions show a diagram of plugging the included audio jacks directly into the TV via in the audio out ports on the TV (which my TV didn't have) or into the RCA speaker port (which mine did have) with the RCA adapter that comes with the headphones. When I tried following the instructions, not only was the sound quality horrible on the headphones, but I couldn't mute the TV which defeats the whole purpose of owning these. After using a little common sense I figured that the audio is coming directly from the set-top box so the audio out on the STB was where the connection needed to be made. Hopefully this advice saves any would-be-purchasers the frustration and Best Buy a returned item. They work as advertised now and I'm very happy I have them (They are very comfortable as well!)
My Best Buy number: 3471321957
I would recommend this to a friend!
+115points
130of 145voted this as helpful.
 
SteveW's Review Comments
 
SteveW has not submitted comments on any reviews.
 
SteveW's Questions
 
SteveW has not submitted any questions.
 
SteveW's Answers
 
Only at Best BuyEnjoy crisp audio with these Insignia™ NS-WHP314 wireless headphones that feature a built-in lithium-ion battery for up to 8 hours of wireless listening. The docking station offers simple charging and storage.
 

head phones loose pairing almost everyother day. I have to unplug them and restart when this happens. than they will work for a day or two and loose

my head phone are working and than will lose pairing about every other day. I have to unplug them and them plug them in and restart again . This works for a day or two and tan it does it again. they are fully charged when I notice this
Could be that you may have another wireless device in the same 2.4Ghz channel frequency causing interference and breaking the pairing. Just a thought.
7 years, 6 months ago
by
SteveW
 
Only at Best BuyEnjoy crisp audio with these Insignia™ NS-WHP314 wireless headphones that feature a built-in lithium-ion battery for up to 8 hours of wireless listening. The docking station offers simple charging and storage.
 

Which answer is correct regarding someone else being able to hear TV while a hearing impaired person uses the headphones? How do I do this?

Don't mute the TV or turn down the volume, that way both would be able to hear (You can hear through the headphones and the non-headphone user can hear the normal volume of the TV)
7 years, 6 months ago
by
SteveW