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- Review count1
- Helpfulness votes4
- First reviewJanuary 31, 2015
- Last reviewJanuary 31, 2015
- Featured reviews0
- Average rating1
- Review comment count2
- Helpfulness votes5
- First review commentFebruary 1, 2015
- Last review commentFebruary 8, 2015
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Jeff's Reviews
Connect to the Web with this NETGEAR N300 C3000-100NAS router, which delivers data transfer speeds up to 300 Mbps via wireless-N for fast media streaming and online gaming. Two 10/100/1000 Gigabit Ethernet ports allow easy wired connectivity.
Customer Rating
1
Two nonfunctional boxes in a row
on January 31, 2015
Posted by: Jeff
I bought the C3000 because it has two Ethernet ports, compatible with Time Warner, good price. On the first box, only Ethernet port one and wireless worked, port two did not. Netgear told me to return it to Best Buy. Best Buy exchanged it one week after purchase, NO hassles, for another C3000. The second box had the exact same problem -- port two shows a > 50% packet loss, unusable. The specs: firmware v1.01.11, hardware version C278T00-01 for both. Speed tests done via www.speedtest.net. I need two working RJ-45 jacks. At the moment I am also not impressed with Netgear support. If I return the second box to BB, I won't leave with another Netgear product.
No, I would not recommend this to a friend.
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+4points
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Jeff's Review Comments
Connect to the Web with this NETGEAR N300 C3000-100NAS router, which delivers data transfer speeds up to 300 Mbps via wireless-N for fast media streaming and online gaming. Two 10/100/1000 Gigabit Ethernet ports allow easy wired connectivity.
Overall1 out of 5
1 out of 5Two nonfunctional boxes in a row
By Jeff
I bought the C3000 because it has two Ethernet ports, compatible with Time Warner, good price. On the first box, only Ethernet port one and wireless worked, port two did not. Netgear told me to return it to Best Buy. Best Buy exchanged it one week after purchase, NO hassles, for another C3000. The second box had the exact same problem -- port two shows a > 50% packet loss, unusable. The specs: firmware v1.01.11, hardware version C278T00-01 for both. Speed tests done via www.speedtest.net. I need two working RJ-45 jacks. At the moment I am also not impressed with Netgear support. If I return the second box to BB, I won't leave with another Netgear product.
Jeff
Port 2 issue, more info
February 1, 2015
I retract my disparaging remarks about the C3000. After a lot of investigating and testing I discovered that the C3000 works as advertised with Windows 8.1. Both ports and wireless deliver the same speed.
The corner-case bug is a combination of Mac + Mac OS 10.10.x (what I run) + port 2 on the Netgear. This combo gives horrible network performance. This looks like either a Netgear firmware bug (v1.01.11 in my case, bug unlikely here), or more likely a bug in Macs ethernet driver software.
Re Netgear support: once I got a backline engineer, I got some help.
+3points
3of 3voted this comment as helpful.
Connect to the Web with this NETGEAR N300 C3000-100NAS router, which delivers data transfer speeds up to 300 Mbps via wireless-N for fast media streaming and online gaming. Two 10/100/1000 Gigabit Ethernet ports allow easy wired connectivity.
Overall1 out of 5
1 out of 5Two nonfunctional boxes in a row
By Jeff
I bought the C3000 because it has two Ethernet ports, compatible with Time Warner, good price. On the first box, only Ethernet port one and wireless worked, port two did not. Netgear told me to return it to Best Buy. Best Buy exchanged it one week after purchase, NO hassles, for another C3000. The second box had the exact same problem -- port two shows a > 50% packet loss, unusable. The specs: firmware v1.01.11, hardware version C278T00-01 for both. Speed tests done via www.speedtest.net. I need two working RJ-45 jacks. At the moment I am also not impressed with Netgear support. If I return the second box to BB, I won't leave with another Netgear product.
Jeff
Yet more info
February 8, 2015
Netgear support backline went the extra mile and figured out what the exact bug with Apple was. The bug is in Apple's "Energy Efficient Ethernet", which can be disabled to solve the issue I reported. The Netgear support Engineer gave the following detailed information on the fix/work-around:
Disable Energy Efficient Ethernet
1. Unplug Ethernet cable from iMAC/MacBook Pro.
2. Go to System Preferences > Network.
3. Choose the right Ethernet interface associated with the correct Ethernet
port on the left hand side.
4. Click on "Advanced".
5. Click on "Hardware".
6. Choose Configure to "Manual", and choose the speed you have with your
router or switch, such as "100BaseTX" or "1000BaseT".
7. Under Duplex, please choose "full-duplex" only. Please do NOT choose the
option with "energy-efficient-Ethernet". Leave the reset of the settings as
default, such as MTU 1500.
8. Click on "OK" , then click on "Apply"
9. Plug in Ethernet cable back to the Station.
10. Check to see if speed has improved.
2. Go to System Preferences > Network.
3. Choose the right Ethernet interface associated with the correct Ethernet
port on the left hand side.
4. Click on "Advanced".
5. Click on "Hardware".
6. Choose Configure to "Manual", and choose the speed you have with your
router or switch, such as "100BaseTX" or "1000BaseT".
7. Under Duplex, please choose "full-duplex" only. Please do NOT choose the
option with "energy-efficient-Ethernet". Leave the reset of the settings as
default, such as MTU 1500.
8. Click on "OK" , then click on "Apply"
9. Plug in Ethernet cable back to the Station.
10. Check to see if speed has improved.
This change solved my problem with port 2. Netgear now gets a 5-star rating from me.
+2points
2of 2voted this comment as helpful.
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