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Reviews

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1
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July 16, 2016
Last review
July 16, 2016
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RobT's Reviews

ASUS - Q504UA 2-in-1 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 1TB Hard Drive - Sandblasted aluminum silver with chrome hinge

Work, play or shop online with this Asus laptop. The 15.6-inch Full HD screen lets you navigate via touch for optimal efficiency, especially when the computer is folded into the tablet setting. On-processor graphics support everyday video streaming, and you can cast videos from this Asus laptop to your television with Intel Wireless Display functionality.

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Customer Rating

Keyboard is active when the screen is fully opened

on July 16, 2016

Posted by: RobT

The computer was great except when the screen was opened 360° (Tablet position). In that position the keyboard and touchpad were active, meaning that if you had the computer on an uneven surface (such as your lap) then the cursor would move unexpectedly and random characters would be typed in any active window. If the monitor was in any position between approximately 180° and 330°, the keyboard was deactivated. We worked with ASUS support and installed drivers that unfortunately didn't fix the problem. They recommended sending the unit in for repair. We returned the laptop for another of the exact same model and had the exact same results. Checked the floor model and it behaved the exact same way! Other ASUS 2-in-1 laptops did not behave that way. Seems like a problem with this specific model.

My Best Buy number: 2929306812

No, I would not recommend this to a friend.

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9of 14voted this as helpful.

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