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lifesun
 
 
 
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    May 20, 2016
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lifesun's Reviews
 
Enjoy HD programming with the Roku Streaming Stick. Plug it into any flat-screen television that has a built-in USB port to view streaming media. This device provides more than 4500 channels on demand and features more than 450,000 movies and TV episodes. Control the Roku Streaming Stick with the included remote or with your smartphone via the Roku Mobile App.
 
Customer Rating
1 out of 5
1
Roku Stick was a big dissapointment
on May 20, 2016
Posted by: lifesun
My wife and I wanted to be able to stream Netflix and home media in our bedroom. After researching reviews, I decided to get the Roku Stick. I was pleased to find out that there was a newer faster version available, and the low price was a big plus. Best Buy was great, free shipping had it to my door in 2 days. However, once I got it unboxed and plugged in, that’s where the trouble began. It fit into the back of my LG TV without any issues, and powered right up via the USB port on the TV. Wifi setup was painless. I was presented with an activation code and instructions to set up a Roku account online……no problem…….I thought. Roku requires a credit card to set up an account, which I wasn’t too comfortable with and found unnecessary being that we already had a Netflix account that we had planned on using the stick for. Apparently from what I found online, you used to be able to skip this step, however now the only option is to call. Finally my wife and I decided to proceed with the credit card and set up the account. Once the Roku stick restarted and began downloading the apps things got really frustrating. Almost an hour of lockups and forced restarts. The remote stopped working 3 times and required resyncing during this period. Finally we were able to open the Netflix App and were only able to stream at the lowest quality – 244. We tried multiple shows and movies over the course of the next half hour and nothing would stream at a viewable quality. We also tried the PBS app and it would start and stop every 20 seconds. Also, the Roku menu kept indicating that the Wifi connection was disconnecting randomly even though other devices in the same room (Android Phone and Ipad) all showed full wifi signal. Now, we do have an older NetGear N router, and our DSL internet caps out at 4mbps being that we live in a rural area, however, any other device we stream with in the house gets at least 720P quality with Netflix…….even the Playstation3 in the basement! I even tried using the supplied power adapter rather than the USB port on the TV thinking it might be a power issue. So, the final test was to stream off of an Xbox 360 over wifi in the same room, right next to the Roku stick……..the 360 worked perfectly. So in summary there is a possibility that the Roku stick we received was defective, and there is also a possibility that it is incompatible with our router for some reason, but being that the closest BestBuy store is an hour away we decided to return it and continue our search for a streaming solution. For now, the Xbox 360 is fitting that need.
No, I would not recommend this to a friend.
+12points
25of 38voted this as helpful.
 
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