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1
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208

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November 21, 2016
Last review
November 21, 2016
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AtulT's Reviews

Arlo - Pro 4-Camera Indoor/Outdoor Wireless 720p Security Camera System - White

Arlo Pro takes the worrying out of life with the 100% Wire-Free indoor/outdoor home monitoring system. Arlo Pro includes rechargeable batteries, motion and sound-activated alerts, 2-way audio, a 100+ decibel siren, and 7 days of free cloud HD video recordings. Arlo covers every angle to help keep you safe and protected.

My Best Buy® Elite Plus Member
This user is a My Best Buy® Elite Plus Member, who has spent $3,500 on eligible purchases and is now getting 1.25 points per dollar. They may have received My Best Buy® bonus points for submitting reviews. They may have also participated in an invitation-only program that provides My Best Buy® Elite Plus Members with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews.
My Best Buy® Elite Plus Member

Customer Rating

Low Temperature Battery Issue with no resolution!

on November 21, 2016

Posted by: AtulT

Arlo Pro is advertised to work in low temperature indoor/outdoor, but even with outside temperature in 50's its starting showing message that charging has been paused due to low battery temperature. After contacting with support i have been told that it is a known issue and team is still working on finding the resolution. It can be firmware or hardware fix depending on what is the root cause. My question is, if it is known issue why it is still available in market. I have spent around $700 for the security device which is expect to work but I am not sure when it is working and when it is not due to this known battery issue. If this issue is resolved I may like this product for its 100% wireless feature but with the issue I am giving 1 star and waiting for the team to provide the issue before i return this.

My Best Buy number: 2979205479

No, I would not recommend this to a friend.

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+190points

208of 226voted this as helpful.

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