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FrustratedMom
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- Review count1
- Helpfulness votes39
- First reviewNovember 2, 2014
- Last reviewNovember 2, 2014
- Featured reviews0
- Average rating1
- Review comment count2
- Helpfulness votes0
- First review commentNovember 2, 2014
- Last review commentNovember 3, 2014
- Featured review comments0
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FrustratedMom's Reviews
This Samsung ENERGY STAR® certified 28 cu. ft. French door refrigerator features a full-width CoolSelect Pantry™ that provides optimal temperature control for your food storage needs. This large-capacity refrigerator with flip-up and slide-in shelves is designed to fit taller items with ease. The Twin Cooling Plus™ helps produce stay fresher and means less freezer burn for better-tasting frozen foods. The auto pull-out freezer drawer slides out for easy access, organization, and storage. Enjoy great-tasting, filtered water directly from your refrigerator and ice from the Ice Master icemaker, which produces up to 10 lbs. of ice per day.
Customer Rating
1
This is a Lemon!!!
on November 2, 2014
Posted by: FrustratedMom
We bought this refrigerator in July, 2014. We had a repairman came 3 times already. The refrigerator is loud when the fan come on and it goes on and off for hours. We purchased warranty so Geek Squad replaced the mother board and the whole cooling panel, but we still have the same problem. There are more than 1500 reviews about the same problem. Samsung continues to sale the same products. I am so frustrated and wasted of my time when I have to wait for the repairman to come. I will NOT recommend ANY SAMSUNG refrigerators to anyone. SAMSUNG get your act together and fix this problem!!!
No, I would not recommend this to a friend.
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+35points
39of 43voted this as helpful.
FrustratedMom's Review Comments
Samsung 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water: Keep your groceries at a consistent temperature for long-lasting freshness in this spacious bottom-freezer refrigerator. The adjustable pantry drawer gives you even more control over the temperature of individual items in your fridge.
Overall1 out of 5
1 out of 5Maybe I was sold a lemon?
By Lisab85
I'm not sure why I'm one of the only negative reviews, but I've had SOOOOOO many issues with this fridge. My refrigerator is only 3 years old and I have problems with this product every 3-4 months where I have to call our a maintenance repair guys to come out and repair it or order a "new part". It is crazy to me that such an expensive refrigerator has such issues. The most common one being that the fridge starts to make a loud humming noise and the back of the inside of the fridge ices over causing the fridge to no longer cool. This happened the week after I gave birth and we were stuck in the house with a newborn with a fridge full of now WASTED and RUINED food as well as spoiled breastmilk that I had pumped. It was devastating. The fact that this is a reoccurring issue and is now happening yet AGAIN is insane, I'm in complete shock that I'm dealing with this again and I still cannot receive a call back from the company. I am very disappointed in the quality of this product as well as the customer service I'd received from Samsung. I am running out of ways to contact the company to get a response and a way to make it right. Please tell me what I should do? What would you do in my shoes? Sincerely, Very Frustrated Mom who is sick of wasting valuable food destroyed by her Samsung fridge.
FrustratedMom
Redwood City, CA
I got a lemon too.
November 2, 2014
I purchased this refrigerator in July 2014. I have the same LOUD and NOISY motor problem. They replaced the parts but the problems still exist . I am really frustrated and don't know what to do. I would return the refrigerator if I can.
0points
0of 0voted this comment as helpful.
Samsung 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water: Keep your groceries at a consistent temperature for long-lasting freshness in this spacious bottom-freezer refrigerator. The adjustable pantry drawer gives you even more control over the temperature of individual items in your fridge.
Overall
3 out of 5
3 out of 5Nice large refrigerator but...
By dougkip88
My Refrigerator is nice and large, however, it makes a lot of noise. I was going to call and have someone come look at it, but according to other people online this is a normal occurance. It irritates me as I can hear it from my living room.
FrustratedMom
Redwood City, CA
The noise is not normal!
November 3, 2014
My blood pressure goes up every time the fan comes on. It's loud and you can wear the motor goes on and on and on. It is VERY IRRITATING.
0points
0of 0voted this comment as helpful.
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